Chief Operating Officer Resume Example Covenant House California

CHIEF OPERATING OFFICER

Executive Profile

History of managing all phases of complex projects across diverse industries Strong background in team and project management, with solid experience in the Franchise Consulting industry. Proven ability to plan and execute complex projects from concept to completion. Able to build and lead teams of high-performing professionals to meet diverse project needs. Highlights of expertise: Project Management Leadership & Mentoring Training & Development Strategy & Execution Analytical Thinking Process Improvements Key Client Relations

Skill Highlights

Microsoft Certified Professional Platforms: Windows 9x/NT/2K/XP/Vista/7 Mac OS X Tools: Microsoft Office (Word, Excel, Outlook, PowerPoint) Languages: Visual Basic, HTML, VB Script, VBA

Professional Experience

Chief Operating Officer
January 2013 to CurrentCovenant House California － Oakland , CA

Leads multidisciplinary team of 20+ consultants to meet all clients' needs.
Responsible for the creation and execution of new business strategies.
Directly assists CEO in implementation of general initiatives.
Key Projects and Achievements: Restructured the workflow of consulting projects which lead to a reduction of 15% in project completion time.
Created and implemented the position of Relationship Manager to better meet the needs of the Client.
Oversees status and scope for over 100 active projects, interacting with both Clients and Consultants to ensure project continuation and high-quality standards.
Mentors and coaches consultants in all aspects of business practices.

Director
January 2007 to January 2013Primrose School － Chester , VA

Solely responsible for starting the firm's operations in Los Angeles, CA and Miami, FL offices.
Lead all aspects of the international projects of the firm, from initial sales and consulting process through project completion.
Represent the firm in international organizations such as IFA, IFCN, MFA.
Key Projects and Achievements: Responsible for the successful internationalization of Mexican concepts into the U.S.: Prendamex, Dulceria La Estrella, Electrobike.
Maintains operative responsibilities over Prendamex's unit in the U.S having achieved the best performing unit among the corporate-owned units (345).
Key participation in the international development of U.S.
brands into Mexico and diverse projects with U.S.
franchisors already in Mexico: Build-A-Bear, Sally Beauty, Dairy Queen.
continued..
ROBERTO LITWAK !.

President
January 2004 to CurrentKaiser Transport － Seattle , WA

Oversee all aspects of this foundation launched to provide custom-built Mobile Playrooms for hospitalized children.
Cultivate relationships with hospitals and healthcare institutions selected as recipients of Mobile Playroom units.
Coordinate marketing efforts in order to pursue additional locations for placement of new units.
Key Projects and Achievements: Instrumental in development of Mobile Playroom design concept, and in managing relationship with cart manufacturer.
Successfully generated over $300K in cash and in-kind donations from the general public and the private sector.
Key participant in donation over 80 Mobile Playrooms to hospitals all across the U.S., Mexico and Israel.

Investment Analyst
January 2003 to January 2007General Electric － Melbourne , FL

Managed the construction of a 155K square foot built-to-suit commercial building for Best Buy, Inc.
Responsible for oversight of project from concept to completion.
Created and managed budget and served as project comptroller.
Managed relationships with all project participants including builder, architect, customer and lender.
Key Projects and Achievements: Steered processing and procurement of all state, city and county entitlements.
Successfully coordinated settlement of law-suit with the Sherman Oaks Home Owners Association.
Skillfully pursued and obtained a $23.3M project loan; played key role in recruiting and managing relationships with private investors.
Spearheaded additional construction of 7,500 square foot build-to-suit commercial building.

Advanced Systems Engineer
January 2001 to January 2002

Supervised 7 member team in design and development of the Virtual Secretariat, an Internet portal used by governments and high-ranking officials of 11 Central and North American countries.
Traveled to install and provide training in use of application to the Costa Rican government.
Performed testing, benchmarking and evaluation of application servers, and delivered recommendations on department-wide implementation.
Key Projects and Achievements: Successfully demonstrated application at the fifth annual Regional Conference on Migration.
Steered design and development of a database driven application enabling users of the INS' Web site to locate approved physicians.
continued..

Systems Engineer
January 1999 to January 2001General Dynamics

Responsible for design, development and maintenance of Threaded Discussion and Health Improvement Program Web sites for INS intranet.
Tested and debugged sites to ensure optimal uptime and performance.
Interfaced with management, customers and cross-functional departments to gather requirements.
Facilitated technical training sessions.
Created complex technical and troubleshooting documentation.
Key Projects and Achievements: Spearheaded design and development of Web-based on-line catalog for major intranet proof of concept project.
Steered implementation of full software development life cycle practices for a nationwide client/server system designed to provide automation support to over 1,200 users of the INS' Office of the General Counsel.
Prior experience as IAD Technical Associate and IAD Business Associate for Electronic Data Systems Corporation.

January 1997 to January 2002Boeing

Education

MS : BUSINESS - INTERNATIONAL BUSINESS AND MANAGEMENT OF TECHNOLOGYTHE JOHNS HOPKINS UNIVERSITY － City, StateBUSINESS - INTERNATIONAL BUSINESS AND MANAGEMENT OF TECHNOLOGY

Received first place in competitive case study for Application of Business Policy course

BACHELOR OF SCIENCE DEGREE : CHEMICAL ENGINEERINGUNIVERSIDAD IBEROAMERICANA － City, MexicoCHEMICAL ENGINEERING

CERTIFIED FRANCHISE EXECUTIVE INTERNATIONAL FRANCHISE ASSOCIATIONState

Skills

architect, automation, benchmarking, budget, business strategies, catalog, client/server, competitive, CA, concept, consulting, Client, Clients, database, documentation, functional, government, HTML, Languages, law, Mac OS, managing, marketing, Microsoft Certified Professional, Excel, Microsoft Office, Office, Outlook, PowerPoint, Windows 9, 2K, NT, Word, Migration, procurement, quality, recruiting, sales, servers, software development, technical training, troubleshooting, VBA, VB Script, Vista, Visual Basic, Web sites, Web site, workflow

Resume Overview

School Attended

THE JOHNS HOPKINS UNIVERSITY
UNIVERSIDAD IBEROAMERICANA

Job Titles Held:

Chief Operating Officer
Director
President
Investment Analyst
Advanced Systems Engineer
Systems Engineer

Degrees

MS : BUSINESS - INTERNATIONAL BUSINESS AND MANAGEMENT OF TECHNOLOGY
Received first place in competitive case study for Application of Business Policy course
BACHELOR OF SCIENCE DEGREE : CHEMICAL ENGINEERING
CERTIFIED FRANCHISE EXECUTIVE INTERNATIONAL FRANCHISE ASSOCIATION

Chief Operating Officer Resume Example

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