Checker resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Skilled agile leader with 5 years of experience and excellent problem-solving, organizational and decision-making abilities. Well-versed in coordinating teams, communication and agile projects with co-located and off-site teams. Desire to apply expertise to new role with progressive organization.
Skills
Agile leader
Servant leader
Training & Development
Good Work Ethic
Critical Thinking
Attention to Detail
Data Analysis
Analytical Thinking
Team Collaboration
Experience
09/2017 to 01/2018CheckerAmericold Logistics | Eagan, MN,
Prepared and checked cashier register tills.
Processed payments promptly for customers to exceed productivity standards.
Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Scanned customer purchases and worked to streamline transactions.
Processed refunds for worn, damaged and broken merchandise.
01/2018 to 05/2022Service LeaderPerkins Restaurants | Alexandria, MN,
Resolved escalated issues and complex customer requests to satisfy customer needs.
Oversaw daily operations by supervising and scheduling employees to monitor performance and assist customers efficiently.
Trained new team members on services and operations to build high-performing team of 200+ experts.
Conducted opening and closing duties to maintain smooth operations.
Onboarded service employees, offering guidance and assistance to properly handle unhappy customers.
Implemented processes and procedures to keep employees on task and maintain smooth workflow.
Consistently met profitability goals using upselling techniques and limited-time promotional offers to boost sales volume.
Minimized shrink by teaching staff anti-theft techniques, securing valuable items and auditing inventory regularly.
Interviewed and hired talented employees to grow department expertise and advance skills depth.
Motivated teams by recognizing and rewarding excellence.
Assisted with recruiting and hiring perspective candidates.
Developed strategies to assist associates in meeting goals.
Supported associates career development by discussing potential for growth within company.
Attended job training to sharpen skills and keep informed of new products.
05/2022 to CurrentCross Functional Team Leader HEB Grocery Store | City, STATE,
Handled customer problems with knowledgeable, speedy and friendly service.
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Collaborated with management team to implement new work procedures or policies.
Rotated through series of different stations based on team needs.
Followed staffing strategies to achieve production goals.
Conducted thorough quality checks to verify conformance to specifications.
Operated forklifts and overhead cranes to move supplies and finished products.
Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Created and implemented strategies for team members to reach goals.
Offered training and support to keep team members motivated and working toward objectives.
Delegated tasks to team members, maximizing unique strengths and skill sets.
Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
Reviewed completed work to verify consistency, quality and conformance.
Assigned projects and distributed tasks to team members as per area of expertise.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Routed received merchandise to proper storage areas according to product specifications.
Operated forklifts, power jacks and other motorized equipment to locate and transport material.
Liaised with vendor representatives to rectify damages and shortages.
Prepared work orders, bills of lading or shipping orders to route materials.
Provided direction and coaching to direct reports through team and one-on-one meetings.
Aligned processes and resource planning to drive overall business strategy.
Developed short- and long-term strategic plans based on operational knowledge and data analysis to further company vision.
Improved upon existing processes, developing innovative approaches.
Education and Training
Expected in 05/2017High School Diploma | Granbury High School, Granbury, TXGPA:
Languages
English:
Native/ Bilingual
Negotiated:
Certifications
Scrum Master Training - 10/4/2022
C-Operator Training Training - 02/22/2021
Corp Compl: Money Service Business Training - 02/26/2018
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.