Checker resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled agile leader with 5 years of experience and excellent problem-solving, organizational and decision-making abilities. Well-versed in coordinating teams, communication and agile projects with co-located and off-site teams. Desire to apply expertise to new role with progressive organization.

  • Agile leader
  • Servant leader
  • Training & Development
  • Good Work Ethic
  • Critical Thinking
  • Attention to Detail
  • Data Analysis
  • Analytical Thinking
  • Team Collaboration
09/2017 to 01/2018 Checker Americold Logistics | Eagan, MN,
  • Prepared and checked cashier register tills.
  • Processed payments promptly for customers to exceed productivity standards.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Scanned customer purchases and worked to streamline transactions.
  • Processed refunds for worn, damaged and broken merchandise.
01/2018 to 05/2022 Service Leader Perkins Restaurants | Alexandria, MN,
  • Resolved escalated issues and complex customer requests to satisfy customer needs.
  • Oversaw daily operations by supervising and scheduling employees to monitor performance and assist customers efficiently.
  • Trained new team members on services and operations to build high-performing team of 200+ experts.
  • Conducted opening and closing duties to maintain smooth operations.
  • Onboarded service employees, offering guidance and assistance to properly handle unhappy customers.
  • Implemented processes and procedures to keep employees on task and maintain smooth workflow.
  • Consistently met profitability goals using upselling techniques and limited-time promotional offers to boost sales volume.
  • Minimized shrink by teaching staff anti-theft techniques, securing valuable items and auditing inventory regularly.
  • Interviewed and hired talented employees to grow department expertise and advance skills depth.
  • Motivated teams by recognizing and rewarding excellence.
  • Assisted with recruiting and hiring perspective candidates.
  • Developed strategies to assist associates in meeting goals.
  • Supported associates career development by discussing potential for growth within company.
  • Attended job training to sharpen skills and keep informed of new products.
05/2022 to Current Cross Functional Team Leader HEB Grocery Store | City, STATE,
  • Handled customer problems with knowledgeable, speedy and friendly service.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Collaborated with management team to implement new work procedures or policies.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Conducted thorough quality checks to verify conformance to specifications.
  • Operated forklifts and overhead cranes to move supplies and finished products.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Created and implemented strategies for team members to reach goals.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated tasks to team members, maximizing unique strengths and skill sets.
  • Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Routed received merchandise to proper storage areas according to product specifications.
  • Operated forklifts, power jacks and other motorized equipment to locate and transport material.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Provided direction and coaching to direct reports through team and one-on-one meetings.
  • Aligned processes and resource planning to drive overall business strategy.
  • Developed short- and long-term strategic plans based on operational knowledge and data analysis to further company vision.
  • Improved upon existing processes, developing innovative approaches.
Education and Training
Expected in 05/2017 High School Diploma | Granbury High School, Granbury, TX GPA:
Native/ Bilingual
  • Scrum Master Training - 10/4/2022
  • C-Operator Training Training - 02/22/2021
  • Corp Compl: Money Service Business Training - 02/26/2018

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Resume Overview

School Attended

  • Granbury High School

Job Titles Held:

  • Checker
  • Service Leader
  • Cross Functional Team Leader


  • High School Diploma

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