Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.
Enthusiastic, hard-working Cafe Worker recognized for consistent service excellence by anticipating and responding to customer needs. Versatile and flexible shift leader performs variety of tasks including serving, cash register operation and hostess duties.
Conscientious, dedicated Cafe Worker with experience in high-volume cafes. Takes great pride in surpassing quality standards for service and customer satisfaction. Works independently while also demonstrating great teamwork skills.
Motivated Counter Attendant with experience working in cafeterias and arena concessions. Flexible and hardworking with ability to multitask in busy, customer-focused environments.
- Food preparation
- Product knowledge
- Order entry
- Inventory
- Meal prep
- Guest inquiries
- Equipment maintenance
- Sandwich artistry
- Issue resolution
- Superior communication skills
- Payment transactions
- Safe food handling
- Opening and closing procedures
- Order taking
- Food and beverage preparation
- Concise time management
- Cleaning and sanitation
- Kitchen cleanliness and organization
- Food handling and sanitization
- POS system expertise
- Guest service
- Food service standards
Humble, TX, 02/2013 - 06/2018
- Made sure guests were satisfied with meals, taking swift action to correct problems.
- Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
- Took inventory of supplies and equipment, placing requisitions for purchases to maintain stock levels.
- Operated industrial dishwasher, washing glassware and small items by hand .
- Rang up orders on cash register efficiently, processing cash, credit card and personal check payments.
- Assisted cook with prep work including cutting vegetables and preparing side dishes and salads.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Reported to Kitchen Manager before start of shift to receive assigned station, daily specials and other pertinent information.
- Rotated stock items and ingredients to maintain efficiency and freshness.
City, STATE, 01/2014 - 06/2017
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assessed, optimized and elevated operations to target current and expected demands.
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
- Monitored industry trends and attended trade shows in US to select and purchase clothing and accessories for resale in [Company] stores.
- Leveraged social media, including [Brand] to expand market reach and facilitate sales agent recruitment.
- Assumed various tasks, including [Type of Skill] and [Type of Skill], for companies in [Type of Industry] sector.
- Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
- Managed food preparation, guest interaction, quality control, and customer relations.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Launched successful startup offering lively, social setting for customers to learn step-by-step painting skills.
- Stayed abreast of all federal regulations to ensure compliance of organization's processes.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Established and managed sales associate credit lines and conducted credit verifications to open lines of credit from $[Number] to $[Number].
- Recruited and trained [Number] team members staff to perform daily business functions.
- Directed implementation of strategic business plans to achieve goals and objectives.
- Owned and managed daily operations of [Type] business, including supervising employees and providing onsite training and continuing education to staff.
- Optimized profits by controlling food, beverage and labor costs daily.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Built revenue by delivering innovative catering services, leading region in catering sales.
City, STATE, 02/2006 - 06/2016
- Motivated and supported field workers completing work to increase work quality and efficiency.
- Created team member schedules and delegated individual assignments for work crew.
- Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
- Supervised material usage and contractor hours to keep projects in line with budgets.
- Reported to supervisors weekly regarding project progress, site problems and labor status.
- Supported budget and project goals by keeping balanced inventory.
- Maintained high standards of safety, productivity and quality for every job.
City, STATE, 02/2012 - 02/2015
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Analyzed regional market trends to discover new opportunities for growth.
- Prepared locations for audits by analyzing marketing and inventory reports.
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Resume Overview
School Attended
- Spokane Community College
Job Titles Held:
- Chatters Cafe
- The Fork at Lakeside
- Firemam
- District Manager
Degrees
- Associate of Applied Science
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