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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seasoned customer service specialist who is highly energetic, out going, and detailed oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly individual that learns and masters new concepts and skills.

Highlights

Responsibilities included training incoming employees and offering on the job training and assistance to preexisting employees. Handled cash and credit transaction. Handled and resolved guest complaints.

  • High customer service standards
  • Conflict resolution proficiency
  • Strong problem solving ability
  • Troubleshooting skills
  • Proficient in Microsoft Suite
  • Detailed oriented
  • Strong communication skills
Accomplishments

With my previous employer I was awarded two merit increases with in six months of employment.

Experience
10/2011 to 04/2013
Certified Trainer Albany International Corporation Saint Stephen, SC,

Responsibilities included training incoming employees and offering on the job training and assistance to preexisting employees. Handled cash and credit transaction. Handled and resolved guest complaints.

to
Carmel, IN,
Education
Expected in 2015
Associate of Arts: Human Resource
University of Phoenix - ,
GPA:

I am currently enrolled at the University of Phoenix and pursuing and degree in Human resource management.

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Certified Trainer

Degrees

  • Associate of Arts

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