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Certified Phlebotomy Team Lead Resume Example

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Jessica Claire
, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Certified Phlebotomist with more than 4 years of experience. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Exceptional bedside manner and adept in easing patients' fears or anxieties.
Skills
  • Leadership
  • Phlebotomy Certified
  • EKG Technician
  • Patient Care
  • Blood Collection
  • Direct Patient Care
  • Compassionate
  • American Red cross BLS CPR Certified
  • Excellent work ethic
  • Teamwork
  • Critical thinking
  • Detail-oriented
  • Multitasking abilities
  • Training & Development
  • Efficient and reliable team player
  • Patient-focused care
  • Administrative, Sales
  • CPR Certified, Team player
  • CPR, Teamwork
  • Critical thinking, Technician
  • Excellent Customer Service, Telephone
  • Delivery, Trainer
  • Detail-oriented
  • Documentation
  • Event planning
  • Focus
  • Inventory
  • Invoicing
  • Leadership
  • Director
  • Marketing
  • Materials
  • Office
  • Microsoft Word
  • Multitasking
  • Nursing
  • Phlebotomy
  • Quality
  • Recording
  • Recruiting
Work History
04/2017 to Current
Certified Phlebotomy Team Lead Charles River Norwich, CT,
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Top Pediatric Phlebotomist.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
12/2016 to 04/2017
Onsite Associate Kimpton Hotels , ,
  • Advanced Tissue – Bozeman, MT.
  • Order Surgical Dressing Supplies as order by Physician.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Collaborated closely with other healthcare providers.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
03/2015 to 12/2016
Administrative Assistant Centura Health Erie, CO,
  • Finalized all the banquet event orders and invoicing.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Assisted the catering manager with event planning.
  • Politely assisted customers in person and via telephone.
  • Effectively communicated with and supported sales, marketing and administrative teams daily.
10/2012 to 08/2014
Lead Barista Lacoste Wrentham, MA,
  • Lead Barista.
  • Provide excellent Customer Service.
  • Oversaw daily office operations for staff of 4 employees.
  • Recommended products based on solid understanding of individual customer needs and preferences.
11/2011 to 09/2012
Senior Staff member Camp Lohikan City, STATE,
  • Worked in the winter office recruiting campers for summer season.
  • Assistant to Camp Director.
  • Oversaw daily office operations for staff of 200 employees.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
02/2007 to 01/2011
Assistant Manager/Shift Leader City Brew Coffee City, STATE,
to
EKG Technician , ,
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
  • Communicated with healthcare workers and physicians concerning test results.
  • Adhered to cleaning protocol for EKG machine, and accessories to provide safe environment.
  • Reviewed patient medical history, previous cardiac tests completed, and prior surgeries performed.
  • Lead Trainer with the focus on venipuncture and EKG procedures.
  • Filled supply orders for inside and outside clinics from the phlebotomy stock room.
  • Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
to
Assistant Manager , ,
  • Supervised employees handled accounts and managed daily activities.
  • Provided excellent customer service.
  • Served customers quickly and efficiently and created strategies to prevent delays.
Education
Expected in 2010
NHA Certified Phlebotomy Technician: Phlebotomy:
- ,
GPA:
  • TriMed Services - Bozeman, MT
  • Top Student in a class of 30
Expected in 2003
High School Diploma:
Bozeman Senior High School - Bozeman, MT
GPA:
Work History
04/2017 to Current
Certified Phlebotomy Team Lead
Bozeman Health Deaconess Hospital Bozeman, MT
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Top Pediatric Phlebotomist.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
to
EKG Technician
,
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
  • Communicated with healthcare workers and physicians concerning test results.
  • Adhered to cleaning protocol for EKG machine, and accessories to provide safe environment.
  • Reviewed patient medical history, previous cardiac tests completed, and prior surgeries performed.
  • Lead Trainer with the focus on venipuncture and EKG procedures.
  • Filled supply orders for inside and outside clinics from the phlebotomy stock room.
  • Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
12/2016 to 04/2017
Onsite Associate
Bozeman Wound Clinic ,
  • Advanced Tissue – Bozeman, MT.
  • Order Surgical Dressing Supplies as order by Physician.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Collaborated closely with other healthcare providers.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
03/2015 to 12/2016
Administrative Assistant
Best Western Plus GranTree Inn Bozeman, MT
  • Finalized all the banquet event orders and invoicing.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Assisted the catering manager with event planning.
  • Politely assisted customers in person and via telephone.
  • Effectively communicated with and supported sales, marketing and administrative teams daily.
10/2012 to 08/2014
Lead Barista
International Coffee Traders Bozeman, MT
  • Lead Barista.
  • Provide excellent Customer Service.
  • Oversaw daily office operations for staff of 4 employees.
  • Recommended products based on solid understanding of individual customer needs and preferences.
11/2011 to 09/2012
Senior Staff member
Camp Lohikan Lake Como, PA
  • Worked in the winter office recruiting campers for summer season.
  • Assistant to Camp Director.
  • Oversaw daily office operations for staff of 200 employees.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
02/2007 to 01/2011
Assistant Manager/Shift Leader
City Brew Coffee Bozeman, MT
to
Assistant Manager
,
  • Supervised employees handled accounts and managed daily activities.
  • Provided excellent customer service.
  • Served customers quickly and efficiently and created strategies to prevent delays.
References
REFRENCES Chris Tabor Phlebotomy Supervisor 406.539.9414 Karynne Cabral Camp Lohikan Co-Worker 406.600.7876 Brittany Martinez City Brew Supervisor 406.855.9060
Interests
VOLUNTEER EXPERIENCE , Volunteer for Eagle Mount Big Sky Kids in Bozeman MT. Working with kids with cancer and helping the families deal with this difficult disease.
Skills
  • Administrative, CPR Certified, CPR, Critical thinking, excellent Customer Service, delivery, Detail-oriented, documentation, event planning, focus, inventory, invoicing, Leadership, Director, marketing, materials, office, Microsoft Word, Multitasking, nursing, Phlebotomy, quality, recording, recruiting, sales, team player, Teamwork, Technician, telephone, Trainer
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    Resume Overview

    School Attended
    • Bozeman Senior High School
    Job Titles Held:
    • Certified Phlebotomy Team Lead
    • EKG Technician
    • Onsite Associate
    • Administrative Assistant
    • Lead Barista
    • Senior Staff member
    • Assistant Manager/Shift Leader
    • Assistant Manager
    Degrees
    • NHA Certified Phlebotomy Technician: Phlebotomy
    • High School Diploma