Focused, Hardworking, upbeat and entergetic Previously certyified Ford, Nissan, and Toyota Service Advisor. Offering empathy, reliability and enthusiasm for satisfying customers! Offering four years of experience in handling difficult situations through resourcefulness and adaptability. Skilled in listening to customers needs as well as building productive relationships with customers and winning customer loyalty! Well-qualified service advisor proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in accurately preparing repair order estimates and communicating them efficiently to customers. Familiar with Reynolds and Reynolds as well as CDK software.
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