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cati cawi survey programmer resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Most of my professional experience is in outbound call center operations, specifically consumer market research and political research. I have experience in just about every aspect of research call center operations at different levels and departments, from being on the phones, conducting training, quality assurance, sample and quotas management, call center management, survey programming, and client services.
 
I have proven myself to be a quick study and a forward thinker with a plethora of strengths. I would be a valuable asset to any team. 
Education and Training
Baker University Wichita, KS Expected in Completed 1 year towards Bachelors Degree : Business Administration - GPA : 3.5+ GPA
Chase County High School Cottonwood Falls, KS Expected in 2009 High School Diploma : - GPA : 3.5+ GPA
Chase County High School Cottonwood Falls, KS Expected in 2009 High School Diploma : - GPA : 3.5+ GPA
Experience
Promark Research Corporation - CATI/CAWI Survey Programmer
City, STATE, 05/2014 - 08/2017
As a programmer my primary responsibility was the CATI (Computer Assisted Telephone Interviewing) or CAWI (Computer Assisted Web Interviewing) programming of questionnaires brought to us by our clients to be used for data collection. This included utilizing various software applications in programming each survey, formatting and loading the sample files and setting up the quotas, maintaining the project and data reporting daily, as well as communicating with our clients in approval of the finished product before fielding and addressing any concerns after fielding had begun. 
 
In this position I interacted with the owners, partners, and project directors of several research firms via email and telephone on a daily basis. It was necessary for me to have an extreme eye for detail and be on call in the evenings and on the weekends to quickly address any programming issues that may arise during shift. I also developed unique solutions to accommodate unorthodox fielding requests from our clients on a frequent basis. 
 
Promark Research Corporation - Political Research Interviewer
City, STATE, 03/2014 - 05/2014
As an political research interviewer my primary responsibility was to collect unbiased and thorough data from registered or prospective voters on a variety of important local and national political issues via telephone interviewing. Being successful in this position meant meeting high survey quality standards and productivity goals, maintaining a professional and friendly demeanor with every respondent, while also being able to be flexible to meet each of our clients' specific needs and follow specific instructions for the projects that they brought to us.
 
OLC Global, Inc - Consumer Market Research Interviewer
City, STATE, 09/2007 - 05/2009
As an interviewer my primary responsibility was to collect unbiased and thorough data from consumers on a variety of different topics via telephone interviewing. Being successful in this position meant meeting high survey quality standards and productivity goals, maintaining a professional and friendly demeanor with every respondent, while also being able to be flexible to meet each of our clients' specific needs and follow specific instructions for the projects that they brought to us. 
OLC Global, Inc - Consumer Market Research Interviewer
City, STATE, 09/2007 - 05/2009
As an interviewer my primary responsibility was to collect unbiased and thorough data from consumers on a variety of different topics via telephone interviewing. Being successful in this position meant meeting high survey quality standards and productivity goals, maintaining a professional and friendly demeanor with every respondent, while also being able to be flexible to meet each of our clients' specific needs and follow specific instructions for the projects that they brought to us. 
OLC Global, Inc - Consumer Market Research Interviewer
City, STATE, 09/2007 - 05/2009
As an interviewer my primary responsibility was to collect unbiased and thorough data from consumers on a variety of different topics via telephone interviewing. Being successful in this position meant meeting high survey quality standards and productivity goals, maintaining a professional and friendly demeanor with every respondent, while also being able to be flexible to meet each of our clients' specific needs and follow specific instructions for the projects that they brought to us. 
OLC Global, Inc - Consumer Market Research Interviewer
City, STATE, 09/2007 - 05/2009
As an interviewer my primary responsibility was to collect unbiased and thorough data from consumers on a variety of different topics via telephone interviewing. Being successful in this position meant meeting high survey quality standards and productivity goals, maintaining a professional and friendly demeanor with every respondent, while also being able to be flexible to meet each of our clients' specific needs and follow specific instructions for the projects that they brought to us. 
OLC Global, Inc - Consumer Market Research Interviewer
City, STATE, 09/2007 - 05/2009
As an interviewer my primary responsibility was to collect unbiased and thorough data from consumers on a variety of different topics via telephone interviewing. Being successful in this position meant meeting high survey quality standards and productivity goals, maintaining a professional and friendly demeanor with every respondent, while also being able to be flexible to meet each of our clients' specific needs and follow specific instructions for the projects that they brought to us. 

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Resume Overview

School Attended

  • Baker University
  • Chase County High School
  • Chase County High School

Job Titles Held:

  • CATI/CAWI Survey Programmer
  • Political Research Interviewer
  • Consumer Market Research Interviewer
  • Consumer Market Research Interviewer
  • Consumer Market Research Interviewer
  • Consumer Market Research Interviewer
  • Consumer Market Research Interviewer

Degrees

  • Completed 1 year towards Bachelors Degree
  • High School Diploma
  • High School Diploma

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