Seeking an opportunity as a Registered Nurse in a customer centered health facility so that I could further and utilize my education in a variety of ways. My passion is not only to provide optimal care to my patients but to deliver exceptional service to their family members as well. I believe that there is always room for improvement and therefore my long-term goal is to continue my education and become an exceptional RN.
Leadership communication skills
Ability to work well with others & under pressure
Exceptional written & oral communication skills
Organization and prioritization skills
January 2017 to CurrentCOPE Health Scholar Program, Covina Ca
Citrus Valley Intercommunity Hospital and Queen of the Valley Hospital
Medsurg Floor - Citrus Valley Intercommunity Hospital.
Assigned to the MedSurg floor.
Provide basic care for patients such as bathing, feeding, repositioning and ambulating.
Delivering a comfortable hospitality by bed making, stocking and cleaning of room.
Working side by side with Staff, Nurses and Physicians from admitting a patient to the discharge of a patient.
To include checking vitals and most importantly patient safety.
My obligation is to help improve the patients experience and bring a smile to a patients face.
Building Connection Ambassador - Queen of the Valley Hospital.
Main focus is to contribute a positive change of a patients experience in hospital through personal engagement and intentional rounding.
Building strong relationships and trusting bond between patients, their family and health care team members as well as support staff.
Assist staff in creating a safer more compassionate, healing environment in keeping patients well in mind.
Cashier/Lead September 2016 to CurrentWaba Grill － Colton, CA
Greet guest in a professional matter.
Assist in food prep for the day.
Provide customer service.
Look over franchise make sure it is clean and safe for customers.
Count registers and the end of the day.
October 2013 to November 2015Costco － Chino Hills, CA
Food Court Lead responsible to maintain and update the store warehouse inventory to include merchandise, food and daily used supplies.
Overlook a team of cashiers and food preps.
Provided customer service to Costco members.
Answering questions, referring products, coordinating delivery of non-inventory products & scheduling in store pick-ups.
Provided face to face customer service as a cashier.
Inputting and scheduling food orders and tracking daily register balance for end of day cash out.
Assisted in afterhours store recovery to provide a clean\safe environment for customers.
Cashier Representative November 2012 to October 2013Home Depot － Chino, CA
In-depth knowledge of handling returns and exchanges of items.
Worked closely with multiple departments to fulfill customer needs and provide the highest level of customer service.
Greeted customers & provided guidance.
Payment processing in multiple methods such as cash, check, credit card and automatic debit.
Identified price of goods & inventory using point of sale system.
Education and Training
2011Ruben S. Ayala High School
Associates : Arts: Social and Behavioral Sciences, May 2015Chaffey College, Rancho Cucamonga CaArts: Social and Behavioral Sciences
Certified in CPR through American Heart Association : May 2016California State University － Los Angeles, Ca
Dedicated individual, respectful, determined, compassionate, multitasker, team player, love challenges, and able to balance a variety of tasks. Furthermore, the following skills are also part of my expertise; patient care (beginner), advanced cashier experience, advanced oral communication skills, and excellent customer service.