Case Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Ambitious student pursuing a Social Work degree eager to contribute developed knowledge in any social services role. Skilled in communicating effectively and efficiently in numerous settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Social Worker Case Manager, 06/2021 to Current
Pinnacle ServicesMinneapolis, MN,
  • Collaborate with team members to identify and accomplish agency objectives.
  • Manage delivery of social services for a number of NMD residents in need of housing and basic living assistance.
  • Help participants navigate healthcare, educational and financial system options by educating on relevant subject areas and answering questions throughout treatment process.
  • Develop workable solutions for recurring problems for individuals and families.
  • Maintain confidential case documentation.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
Shelter Coordinator, 12/2020 to 05/2021
Healthpro HeritageDanielson, CT,
  • Produced and updated organizational records and reports.
  • Collaborated with team members to identify and accomplish agency objectives.
  • Built and maintained strong relationships with patients by successfully resolving issues.
  • Evaluated and addressed individual client needs and concerns.
  • Provided mental health support to homeless clients, and connected each with community resources.
  • Completed intake assessments with clients.
  • Worked with severely mentally ill, homeless and dually-diagnosed adults.
  • Maintained lists of resources helpful to clients.
Student Support Center Intern, 08/2020 to 05/2021
  • Attended meetings, training, conferences and seminars to advance professional knowledge.
  • Offered community resources and referrals to support client basic needs.
  • Collaborated with a multidisciplinary team such as the principal, assistant principal and the student support center coordinator to produce case plans for students and families.
  • Maintained thorough case history records and wrote detailed case notes.
  • Evaluated and addressed individual client needs and concerns.
  • Arranged and facilitated drop-in groups, SEL lessons and mentoring for students.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Registered Behavior Therapist, 01/2018 to 07/2019
Center For Speech Language And Occupational Therapy Inc.City, STATE,
  • Worked with interdisciplinary treatment team to develop treatment plans.
  • Effectively maintained caseload of 15+ sessions per week using alternative therapies.
  • Developed team communications and information for behavior management meetings for clients.
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Conducted individual and group therapy sessions for outpatient clients.
Master of Arts: Social Work, Expected in 06/2023
California State University - Stanislaus - Turlock, CA
Bachelor of Arts: Social Work, Expected in 05/2021
Sacramento State University - Sacramento, CA,
Associate of Arts: Psychology, Expected in 2019
Foothill College - Los Altos, CA
Associate of Arts: Child Development, Expected in 2017
Foothill College - Los Altos, CA
Skills & Certifications
  • Bilingual (English and Spanish)
  • Registered Behavior Therapist 2019/2020
  • Mental Health First Aid Certified
  • CPR, AED & First Aid certified
  • Mandated reporter
  • Community outreach
  • Well-trained in data entry
  • Planning
  • Critical thinking
  • Working collaboratively
  • Team building
  • Organizational skills
  • Computer skills
  • Friendly, positive attitude
  • Behavioral therapy
  • Patient-centered care
  • Strategic planner
  • Work ethic
  • Decision-making
  • Leadership
  • Collaboration
  • Problem resolution
  • Flexible

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Resume Overview

School Attended
  • California State University - Stanislaus
  • Sacramento State University
  • Foothill College
  • Foothill College
Job Titles Held:
  • Social Worker Case Manager
  • Shelter Coordinator
  • Student Support Center Intern
  • Registered Behavior Therapist
  • Master of Arts
  • Bachelor of Arts
  • Associate of Arts
  • Associate of Arts