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Car Salesman Resume Example

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CAR SALESMAN
Professional Summary

Hard-working Nursing major (3.7 GPA) currently attending West Coast University, with 5+ years of work experience. Aiming to leverage a proven knowledge of customer service, customer satisfaction, and sales administration skills to successfully fill a role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals. Review and interpret information on source documents to complete accurate and smooth work. I am a motivated professional offering proficiency in organization and determination to complete the job at hand. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Skills
  • Proofreading
  • Professional and mature
  • Report analysis
  • Office administration
  • Team leadership and coaching
  • Order management
  • Word processing
  • Maintains confidentiality
  • Customer/Client relations
  • Documentation and reporting
  • Relationship building and management
  • Spreadsheet management
Work History
09/2019 - 02/2020Car Salesman | Orange Coast Jeep Dodge Ram Fiat Chrysler - Costa Mesa, CA
  • Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
  • Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.
  • Taking customers on test drives and demonstrating vehicle features.
  • Building a rapport with potential customers to improve the possibility of a sale in the future.
  • Maintaining a customer database and communicating with them.
  • Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
  • Maintaining reporting structures´and recording sales and inventory on our CRM software.
  • Collaborating with team members to reach sales targets.
  • Assisting with the set up of showroom and promotional displays.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
06/2019 - 09/2019BDC / Front Desk Receptionist | Orange Coast Jeep Dodge Ram Fiat Chrysler - Costa Mesa, CA
  • Answer phone and direct customers/prospects to the appropriate department and ensure to follow-up in a timely manner.
  • Diplomatically handle customer complaints and refer them to the appropriate individual/unit for resolution.
  • Ensure all company safety policies and procedures are strictly followed.
  • Ensure to check with management at the end of each shift before leaving the dealership to ascertain they do not need anything additional.
  • Responsible for daily filing (service repair orders, parts counter tickets, car deal files, and hard copies).
  • Use the dealership's computer system to calculate customer's bills.
  • Responsible for receiving payments (cash, checks, and credit card payments) from customers and document the amount received on the repair order and/or counter ticket.
  • Provide customers with accurate change and issue receipts to them.
  • Responsible for processing internals daily.
  • Maintain confidentiality of customer and company information at all times.
  • Attend to customers with a clear, friendly voice along with a professional demeanor.
  • Maintain and keep customer areas tidy.
  • Responsible for stocking fresh complimentary snacks and beverages for customers.
  • Attend to waiting customers.
01/2017 - 06/2019Store Manager | Starbucks Coffee Company - Irvine, CA
  • Trained and developed new associates on POS system and key sales tactics.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Created work schedules according to sales volume and number of employees.
  • Handled new hire training for various jobs and kept employees up-to- date through frequent meetings and promotions.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Rotated stock to ensure optimum appeal and minimize shrinkage.
  • Engaged and interacted with customers to create a positive shopping experience.
  • Responded to customer concerns with friendly and knowledgeable service.
11/2014 - 12/2016Front Desk Associate | Ralphs Grocery Company - Irvine, CA
  • Scanned items, weighed special purchases and entered codes to properly price items.
  • Created and maintained cash reports at end of each shi.
  • Processed payments by check, cash, debit and credit and maintained accurate drawers.
  • Welcomed and greeted roughly 200 customers daily.
  • Engaged customers warmly and provided immediate and dedicated assistance.
  • Monitored self- checkout systems and provided assistance or intervention where required.
  • Identified potential shoplifters and alerted management.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Answered customer telephone calls promptly and in an appropriate manner.
Education
Expected in 01/2022West Coast University, Orange County, CaliforniaBachelors of Science: Nursing
  • Continuing education in Nursing
  • Dean's List 2020
Chapman University, Orange, CAB.S: Psychology
  • Majored in Psychology and Health Science Behavior
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Resume Overview

Companies Worked For:

  • Orange Coast Jeep Dodge Ram Fiat Chrysler
  • Starbucks Coffee Company
  • Ralphs Grocery Company

School Attended

  • West Coast University
  • Chapman University

Job Titles Held:

  • Car Salesman
  • BDC / Front Desk Receptionist
  • Store Manager
  • Front Desk Associate

Degrees

  • Bachelors of Science : Nursing
    B.S : Psychology

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