Car Salesman Resume Example
Hard-working Nursing major currently attending West Coast University, with 5+ years of work experience. Aiming to leverage a proven knowledge of customer service, customer satisfaction, and with superior skills in patient needs and healthcare team collaboration. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals and provide exceptional care to patient in need of care and support. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming. I am a motivated professional offering proficiency in organization and determination to complete the job at hand. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
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- Processed patient specimens according to priority and documented results.
- Provided exceptional service to 400-500 patients per day
- Recorded, reported and posted test results using IDA or QDID software
- Tracked collected specimens by initialing, dating and noting times of collection.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
- Logged patient information and recorded results into system using IDA, QDID, or TSO Software
- Scanned documents and saved in database to keep records of essential organizational information.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Answer phone and direct customers/prospects to the appropriate department and ensure to follow-up in a timely manner.
- Diplomatically handle customer complaints and refer them to the appropriate individual/unit for resolution.
- Ensure all company safety policies and procedures are strictly followed.
- Ensure to check with management at the end of each shift before leaving the dealership to ascertain they do not need anything additional.
- Responsible for daily filing (service repair orders, parts counter tickets, car deal files, and hard copies).
- Use the dealership's computer system to calculate customer's bills.
- Provide customers with accurate change and issue receipts to them.
- Responsible for processing internals daily.
- Maintain confidentiality of customer and company information at all times.
- Attend to customers with a clear, friendly voice along with a professional demeanor.
- Maintain and keep customer areas tidy.
- Attend to waiting customers.
- Trained and developed new associates on POS system and key sales tactics.
- Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
- Hired, trained and evaluated personnel in sales and marketing.
- Created work schedules according to sales volume and number of employees.
- Handled new hire training for various jobs and kept employees up-to- date through frequent meetings and promotions.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Rotated stock to ensure optimum appeal and minimize shrinkage.
- Engaged and interacted with customers to create a positive shopping experience.
- Responded to customer concerns with friendly and knowledgeable service.
- Scanned items, weighed special purchases and entered codes to properly price items.
- Created and maintained cash reports at end of each shi.
- Processed payments by check, cash, debit and credit and maintained accurate drawers.
- Welcomed and greeted roughly 200 customers daily.
- Engaged customers warmly and provided immediate and dedicated assistance.
- Monitored self- checkout systems and provided assistance or intervention where required.
- Identified potential shoplifters and alerted management.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Answered customer telephone calls promptly and in an appropriate manner.
- Continuing education in Nursing
- Dean's List 2020
- Majored in Psychology and Health Science Behavior
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Resume Overview
School Attended
- West Coast University
- Chapman University
Job Titles Held:
- Infectious Diseases Specimen Management Technician
- Front Desk Receptionist / Car Salesman
- Store Manager
- Front Desk Associate
Degrees
- Bachelors of Science : Nursing
B.S : Psychology
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