Car Salesman resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Goal-oriented and Driven Sales Agent with 5 years + experience in customer support and sales. Dedicated to high levels of customer satisfaction and meeting aggressive business goals. Having determination and persistence with specialized knowledge in the ability to understand and meet client needs and satisfying client needs with persuasion and dedication. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Highly empathetic and supportive team player.
Skills
Ability to work under pressure.
Creative and Innovative Team Work and Partnership
Planning and Event Planning Active Listener and Observe Client
Objective Views
Negotiate and Persuade Clients. Social Perceptiveness and
Attentive
Delegate tasks effectively and
responsibly.
Bilingual; Arabic and English
Effective communication
Sales techniques
Customer relationship management
Organizational strengths
High-energy attitude
Experience
Car Salesman, 01/2016 - 04/2019 Montage Hotels – San Diego, CA,
Greeted customers at arrival to build positive relationships and discuss vehicles.
Recommend products to customers, based on customers' needs and interests.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Prepare sales contracts and order forms.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Negotiate details of contracts and payments.
Obtain credit information about prospective customers.
Showcased vehicle features and took customers on test drives in local area.
Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Sold trade-ins and located desirable purchases and vehicle auctions.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Filled out paperwork to register vehicles and complete sales.
Provided information about sales processes, warranty requirements and service standards.
Maintained current store, product and promotional knowledge to drive consistent sales.
Trained and developed all sales team members for new location.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Provided every customer with professional and polite support for sales and service needs.
Met incoming customers at door to guide through showroom and sales lot.
Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
Source vehicles from other dealer lots and auctions.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Retail Salesperson, 08/2015 - 01/2016 Kitchen United – Chicago, IL,
Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payment.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Inventory stock and requisition new stock.
Maintained current store, product and promotional knowledge to drive consistent sales.
Provided every customer with professional and polite support for sales and service needs.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Worked with off-site locations, including vendors and other stores, to find desired items for customers.
Followed company protocol in providing exceptional services to deliver a pleasant shopping experience.
Initiated friendly conversation with each customer to determine level of assistance required.
Helped customers by answering questions and locating merchandise.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Completed all assigned training to stay updated on important policies and procedures.
Supported managers with organizing the store.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Drove sales by effectively upselling and cross-selling products to maximize profitability.
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Answered questions and resolved issues by explaining current promotions and store policies.
Generated brand awareness and positive product impressions to increase sales.
Team Member, 08/2013 - 07/2015 McDonald's – City, STATE,
Verified orders and bagged items for easy transport.
Completed opening, closing and shift change tasks in full to promote store efficiency.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Worked with Team Members to handle every customer need and build brand loyalty.
Washed and sanitized dishes after every use to protect customers.
Kept work areas, utensils and pans cleaned and sanitized.
Received food orders from patients and families, and explained offerings.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Resolved customer concerns and relayed relevant information to supervisor.
Monitored and counted food stock and supplies to reorder on time.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Ensured compliance with company service standards, including inventory and cash control procedures.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Washed, peeled, cut and measured recipe ingredients.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Education and Training
High School Diploma: , Expected in 2015 - Berea-Midpark High School - Berea, OH GPA: GPA: 3.2, Awarded: Citizenship Award. Member, Sign Language Club.
Member, Business and Entrepreneurship Club
: Interior Design, Expected in - Tri-C Western Campus - Parma OH, GPA:
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