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Car Hopper Resume Example

Resume Score: 80%

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CAR HOPPER
Summary

Efficient individual promoting effective relationship building through effective communication skills. Smart Crew Leader known for prioritizing job tasks and delivering a high level of customer service. Ready to tackle new challenges in a role with an exciting company.

Dedicated Crew Leader with effective communication and organizational talents. Focused and friendly with expertise working in stressful, deadline-driven environments. Committed to outstanding customer service and workflow efficiency.

Skills
  • Safety procedures
  • First Aid/CPR
  • Team building
  • Team management
  • Customer service
  • Relationship development
  • Organization
  • Inventory management
  • Process improvement
  • Problem resolution
  • Communications
  • Planning and coordination
  • Project organization
Experience
05/2020 - 06/2020Company NameCity, State
Car Hopper
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Recognized by management for providing exceptional customer service.
  • Delivered customers orders to customer locations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
09/2019 - 04/2020Company NameCity, State
Crew Leader
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Kept projects on track by resolving employee issues and complaints.
  • Reduced crew member injury statistics by instructing all employees in safe work practices.
  • Supervised employees completing tasks, ensuring that each met high company standards.
  • Utilized highly effective communication skills to interact with all project stakeholders.
  • Assisted with project tasks for absent employees to help team meet tight deadlines.
  • Assisted team with job tasks as needed to complete project milestones or when employees were out sick.
  • Instructed newly hired employees on proper methods to install racks and modules for solar systems, maximizing customer satisfaction and team efficiency.
  • Estimated materials, tools and personnel required for each job from start to finish.
01/2017 - 05/2019Company NameCity, State
Junior Sandwich Artist
  • Reviewed orders against receipts so guests received requested items.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Counted cash drawer at end of shift and prepared bank deposits.
  • Maintained dining and food service areas in clean, safe and sanitary manner.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
  • Oversaw inventory in buffet, reporting replacement needs to kitchen management.
  • Interacted effectively with fellow employees to stage food trays for distribution to customers.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Executed all daily tasks and assisted other team members when needed.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Created food displays according to established standards, replacing dated products with fresh.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assisted customers, including answering questions and preparing orders.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Answered guest questions, delivering most accurate and updated information available.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Tailored orders to address customer allergies and gluten concerns.
  • Assembled and served meals according to specific guest requirements.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
  • Opened and closed store
03/2016 - 01/2017Company NameCity, State
Crew Member
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education and Training
05/2019City, State
High School DiplomaBurnet High School
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Resume Overview

School Attended

  • Burnet High School

Job Titles Held:

  • Car Hopper
  • Crew Leader
  • Junior Sandwich Artist
  • Crew Member

Degrees

  • High School Diploma

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