LiveCareer-Resume
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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Sales Associate with over three years of experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • First Aid/CPR
  • Communications
  • Project Organization
  • Relationship Development
  • Business Operations
  • Problem Resolution
  • Customer service
  • Organization
  • Process Improvement
Work History
to CAP2 Absolut Care | Orchard Park, NY,
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Unloaded arriving product stock and moved to store display areas.
  • Answered customer questions and provided detailed product information.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Greeted customers and directed to requested products.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Performed inventory control, such as counting and stocking merchandise.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained neat, orderly and safe work space.
  • Increased customer satisfaction by resolving any product issues that may arise to the of my ability.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with all kinds of customers to understand needs and provide specific services to there needs.
to PCA Spruce Finance | Mill Valley, CA,
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Guided patients to restroom, to support bladder and bowel relief requirements.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Documented vitals, behaviors and medications in client medical records.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Monitored and assisted residents through individual service plans.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Remained alert to problems or health issues of clients and competently responded.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Used Software to maintain records of services performed and apparent condition of patients.
to Sales Associate Walgreens | City, STATE,
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained customer satisfaction while handling all product returns quickly and professionally.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Processed product returns and assisted customers with other selections.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Completed orders through the systems and organized product deliveries to meet customer timetables.
  • Boosted sales by conferring with customers to evaluate all requirements and recommend best-fit company offerings.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
Education
Expected in 2018 to to High School Diploma | Granada Huntley East Chain, Granada, MN, GPA:

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Resume Overview

School Attended

  • Granada Huntley East Chain

Job Titles Held:

  • CAP2
  • PCA
  • Sales Associate

Degrees

  • High School Diploma

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