Knowledge of Medicare, medigap, Medicare Plan Finder and related benefit programs Knowledge of SIRS and NPR systems Experience presenting public education Ability to quickly learn and assimilate new information Understanding of available resources to effectively problem solve for clients and support volunteer counselors | Strong working knowledge of Microsoft Suite which includes Word, Excel, Power Point and Publisher Ability to communicate effectively with diverse audiences Ability to multi-task and prioritize multiple duties Experience supporting and training staff and volunteers |
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