To secure a position as a customer service representative that utilizes my strong communication and data entry skills and call center background, and offers opportunities for growth.
My job description consisted of opening the office, setting up the reception area, checking in clients for appointments, answering phones, scheduling appointments, taking payments for tax preparation, filing completed tax returns. Contacting the IRS, to check refund status of clients. Bookkeeping and balancing cash register. Assisted clients with loan approvals.
Actively specialized in conducting, analyzing and reporting on surveys for statistical purposes. Correctly placed outbound calls using a . CONDUCTING,ANALYZING AND REPORTING ON SURVEYS FOR STATISTICAL PURPOSES. COLD CALL PHONE DIAL, TYPING,DATA ENTRY AND CUSTOMER SERVICE DUTIES. PROCESSING INFORMATION ON SURVEYS FROM THE GENERAL PUBLICin conducting
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