Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Energetic Cashier with 2 years of experience assisting customers in resturaunt settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.
Skills
POS systems
Cash drawer balancing
Liquor regulations and compliance
Payment processing
Product recommendations
Merchandise restocking
Cash counting machine operations
Customer greeting
Customer order recording
Cash management
Cash register operation
Coin counting
Customer assistance
Credit and cash transactions
Experience
10/2019 to 01/2020
CahierMhc Equity Lifestyle Properties – Belvidere, IL,
Assisted with purchases, locating items and signing up for rewards programs.
Resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Inspected items for damage and obtained replacements for customers.
Processed [Number] transactions per day with exceptional accuracy.
Trained new employees in cashiering procedures, offering assistance in resolving money issues.
Monitored sales events, added new merchandise and rang up purchases.
Operated cash register, collected payments and provided accurate change.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
04/2019 to 06/2019
HostessCache Creek Casino Resort – Brooks, CA,
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Accommodated guests with children and special needs to promote comfortable dining experience.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Assisted servers by taking guests drink orders, cleaning tables and checking orders.
Monitored dining area to assess server capacity and estimate wait times.
Answered customers' questions about hours, seating, current wait time and other information.
Answered questions about food and order statuses for waiting customers.
03/2017 to 11/2017
WaitressSquealers BBQ – City, STATE,
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Increased sales of high margin menu items through effective upselling.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education and Training
Expected in 05/2021
High School Diploma: Southeast Lauderdale High School - Meridian, MS GPA:
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