c n a resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Knowledgeable and compassionate nursing staff member diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals of diverse backgrounds while protecting patient safety and promoting satisfaction with facility services.

Compassionate C.N.A. accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.

Dedicated C.N.A. committed to optimal patient care and support and assisting medical staff with critical needs. Skillful in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable nature..

Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 11+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Flexible hard worker ready to learn and contribute to team success.

  • Basic math
  • Organizational skills
  • Conflict resolution
  • Time management
  • Relationship building
  • Communication
  • Leadership
  • PPE use
  • Active listening
  • First Aid/CPR
  • Reliable and trustworthy
  • Computer skills
  • Problem resolution
C.N.A, 11/2013 to Current
Westminster Canterbury RichmondRichmond, VA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Used mobility devices to transport patients.
  • Delivered nursing assistance to residents in 90-bed Skilled Nursing care facility.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Activity Director, 02/2010 to Current
Carpenter Health NetworkVicksburg, MS,
  • Designed programs to encourage entertainment, relaxation, socialization, and fulfillment for Potosi Manor residents.
  • Coordinated calendars, shifts and activity schedules with staff.
  • Scheduled and coordinated events and activities.
  • Fostered clear and proactive communication with event staff to address needs and delegate tasks.
  • Developed care plans centered around the ability of the patient.
  • Documentation within matrix to monitor activities of daily living. Ensuring the pRient maintained prior level of function throughout the duration of stay within our skilled nursing faciltiy.
Temporary Emergency Administrator, 05/2019 to 10/2019
Trio HealthcareGleedsville, VA,
  • Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
  • Established successful program by creating master schedules and overseeing staff professional development.
  • Organized activities to reward employees and motivate performance improvements.
  • Attended industry leadership meetings to network with professionals and source cost-saving solutions.
  • Identified needs of customers promptly and efficiently.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Upheld staffing during a critical point in Healthcare as we fought against a global pandemic.
Social Services Director, 04/2010 to 10/2011
Potosi ManorCity, STATE,
  • Assessed each resident's psychosocial needs.
  • Advocated for placement of patients into community-based treatment settings
  • Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
  • Implemented social services care plan for each resident and updated plan annually in consultation with resident and family.
  • Facilitated Quarterly and Annual care meetings with resident and family to verify adherence to care plan and sufficiency of actual everyday care.
  • Assisted residents in adjustment to new environments including counseling for resident and family to assure psychosocial health and contentment.
  • Managed resident admissions and discharge and referrals to other facilities, home health agencies and hospice based on resident and family needs, preferences and resources.
  • Handled or delegated resident support concerns respectfully to preserve residents' dignity, health and safety.
  • Maintained consistent personal interaction with residents in addition to administrative duties to assure optimum care firsthand.
  • Educated residents and families regarding private insurance, Medicare, Medicaid, Veterans Administration and other possible sources of funding for required care.
  • Advocated for residents in response to stated needs for care quality, food, facilities and resident interactions.
Education and Training
High School Diploma: , Expected in 05/2007 to Potosi High School - Potosi, MO
: Healthcare Administration , Expected in to Central Methodist University - Fayette, MO

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Resume Overview

School Attended

  • Potosi High School
  • Central Methodist University

Job Titles Held:

  • C.N.A
  • Activity Director
  • Temporary Emergency Administrator
  • Social Services Director


  • High School Diploma
  • Some College (No Degree)

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