Quality-driven Operations leader focused on planned predictable performance, while keeping the business agile and efficient in changing market conditions. Offering 18 years of vast experience hiring and training staff, optimizing workflows and increasing team productivity. Diplomatic and motivational leader with good relationship-building and decision-making abilities.
Skills
Team Leadership
Organizational Dynamics
Decision Making
Multi-Unit Operations Management
Establishing Operational Objectives
AS 9100 Certification
Lean Manufacturing - cell design
Real Time Problem Resolution
Process Improvement Strategies
Workflow Optimization
Strategic Planning
Planning and Implementation
Experience
C-5 Galaxy Loadmaster Superintendent (Aircrew), 03/1995 to Current Columbia University – New York, NY,
Manage 30 senior and junior enlisted Load Master personnel, maintaining training and readiness compliance for mission execution.
Evaluate and instruct junior personnel on aircraft systems, aircrew operational execution, to include combat missions.
Primary crew member in charge on-loading and off-loading operations during missions.
Coordinate with aircrew and local support personnel to maximize safety, quality, and efficiency of airlift operations, both in the United States and overseas.
Apply mathematical abilities to calculate aircraft center of gravity maintaining safe takeoffs, landings and aircraft flight characteristics.
Operate, maintain, and pre-flight: nitrogen, oxygen systems, hydraulics, auxiliary power units, air turbine motors, and the aircraft forward and aft loading complexes.
Senior Load Master in charge of DV, VIP, and Presidential support missions. Responsible for the member's' safety and security while on board the aircraft.
Associate Director, Operations, 06/2019 to 04/2022 Northrop Grumman – Scott Air Force Base, IL,
Directed day-to-day operations of 400 employees by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Cross-functional team lead for all Manufacturing, Quality, EH&S, Supply Chain, Supplier Quality, Analytics, Logistics, S&OP. and Compliance Departments.
Recovered 7 years of past due orders in 2.5 years, resulting in $75M in sales
Lead company operations for profit and loss, scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Devised strategies to orientate, train, and direct staff to achieve corporate objectives.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Managed 8 direct management staff, financials and key performance indicators to facilitate business operations.
Examined quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Cultivated and strengthened relationships with customers, vendors, and internal stakeholders.
Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
Designed performance metrics to track progress and strategic business goals.
Senior Manufacturing Manager, 11/2016 to 05/2019 Collins Aerospace Systems – City, STATE,
Adjusted production schedules, equipment and workflow to address changing demands.
Worked with managers to implement company's policies and goals.
Adhered to applicable regulations, policies and procedures for safety and environmental compliance.
Managed areas of manufacturing, safety, inventory control and process implementation.
Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
Collaborated with technical staff to streamline production processes.
Identified and solved complex problems that impacted management and business direction.
Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production problems.
Hired and managed 100 permanent and seasonal staff.
Manufacturing/Operational Excellence Manager, 04/2009 to 10/2016 Cobham Satcom – City, STATE,
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Lead over 150 employees on business principles, best practices, protocol and system usage to achieve company delivery and financial goals.
Assessed team proficiencies, identifying and targeting areas for improvement.
Identified and solved complex strategy problems to drive organizational goals.
Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
Monitored progress by establishing plans, budgets and measuring results.
Analyzed strategic, core and support processes and recommended improvements to streamline processes.
Streamlined operational efficiencies by implementing Lean Manufacturing methods
Generated reports detailing project information and predictions.
Spearheaded launch of Spares After-market service from concept to completion.
Education and Training
: Senior Non-Commissioned Officer Academy, Expected in 08/2021 Air University Extension Course Program - Maxwell Afb-gunter Annex, AL GPA:
BBA: Supply Chain Management, Expected in 05/2015 Brandman University - Irvine, CA GPA:
Associate of Applied Science: Aviation Management And Operations, Expected in 05/2015 Community College of The Air Force - Montgomery, AL GPA:
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