Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experience working as a call center representative, in a factory setting, and able learn any new task that is required, for a job in a new field of work.

Proven ability to make over 200 outbound phone calls for every day to existing customers. Proficient in providing information and selling items over the phone to clients. Hands-on experience in making outbound calls. Expert in using the company's database software for data entry purposes. Demonstrated ability to log all notes and follow up information accurately. Able to take credit card orders via phone. Proven record of managing and tracking the quote to order process Highly skilled in verifying pricing and products.

I work well with large machinery, as I've ran several kinds, for different companies, including a paper sheeter, a sign machine, and machines to stuff envelopes. I work well under pressure, and am quick to find a problem, and the solution, when the machine breaks down. I am able to keep the deadlines set for the products I'm responsible for producing.

I am currently looking to find a job in a different career field. I want to try something new and something outside of a factory. I want to attend college in the future, but right now my main focus is to accomplish some personal goals, one of which, besides college, is to get some work experience in a setting where I work with the general public, and get to use my people skills and stretch myself beyond what I know, and find out what I could be. I have a positive attitude, and a bright smile, and I'm ready to learn. I'm ready to do what it takes to get the Job done, and done right as efficiently as possible.

  • MS Office Suite
  • Excel
  • MS Word
  • Reliable and punctual
  • Cash handling
  • Math and language skills

  • Delivers exceptional customer service
  • Proven leader
  • Excellent multi-tasker
  • Neat, clean and professional appearance
  • Was often top sales person of the week at APAC Telecommunications
Buyer/Scaler, 03/2014 - 10/2014
Mdu Resources Group, Inc. De Leon, TX,
  • Give refunds for cans with an IA deposit
  • Manage crew of sorters, making sure they are doing their jobs efficiently and in a cleanly manor
  • Train Sorters
  • Load distributor trucks, keep track of inventory for each distributor
  • Upsell items, such as can bags, to increase the inflow of cans, and profits made
  • Provided excellent customer service to patrons, and always tried to make sure they left with a smile
Laborer, 2006 - 2013
Marmon Holdings, Inc Shelby, MI,
  • worked in various temporary factory positions including Winegard, Simpson Paper, Independent Can, Doran and Ward
  • Worked as a janitor at Westland Mall
  • assisted on machines at Simpson Paper, and Doran and Ward
  • Ran a sign machine at Independent Can, and managed a small crew of workers
  • Excellent attention to detail and quality of the products being produced
Laborer/ Machine Operator, 2010 - 2013
Raising Cane's Flowood, MS,
  • Temporary agency where I was sent out to different factories producing varied products ·
  • Great physical viability and endurance at all the assigned job undertakings ·
  • Excellent performance consistency, both in qualitative as well as quantitative sense ·
  • Clear and polite communicative skills ·
  • Immense flexibility in terms of work assignments and the work hours.
  • Operated an envelope stuffing machine and various add ons such as stamping machines, and wrapping machines at Alaniz
  • Hand stuffed envelopes many times for Alaniz as well, before I had the opportunity to run the machines
Machine Operator, 2005 - 03/2005
Canon Solutions America Des Moines, IA,
  • Skilled machine work, running a Paper Sheeter
  • Managed a crew of helpers
  • Met the quality guide lines assigned to the work order
  • Got the orders out on time
  • Replaced belts and did simple maintenance on the machine
  • Kept a clean and safe work environment
Telephone Sales Rep., 2003 - 2004
I.C.E. Inc. City, STATE,
  • Placed outbound calls, in a call center setting
  • Displayed a friendly, warm, and positive attitude, while assisting customers
  • Accurately entered customer information into the database
  • Scheduled sales appointments, and made follow up calls for ensure the proper assistance was given to the customers, as promised
crew, 2002 - 04/2002
Mc Donald's City, STATE,
  • Grill cook
  • Made fries
  • assembled sandwiches
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Served fresh, hot food with a smile in a timely manner.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
Factory Assembler, 01/2001 - 01/2003
Manpower City, STATE,
  • Injection molding.
  • Air guns.
  • Assembly.
  • Rivet machine.
  • Box maker.
  • Pallet jack/wrapping.
Sales Representative, 2001 - 2002
APAC Telemarketing City, STATE,
  • Make outbound calls to potential clients in order to sell the company's AT&T broadband service and MasterCard ·
  • Perform data entry services for the company in regards to entering in customer information, call logs and successful sales logs.
  • I am committed to meeting and exceeding individual, team, and company goals.
  • I am a self-starter and willing to come in early or stay late to get the job done.
High School Diploma: , Expected in 2002
Graduated Burlington High School - Burlington, IA
  • I went to Danville Schools from 5th grade until 11th grade, then switched to BHS, and graduated from there in 2002.

MS Word, MS Outlook, Cash Register, Customer Service, some management

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  • Graduated Burlington High School

Job Titles Held:

  • Buyer/Scaler
  • Laborer
  • Laborer/ Machine Operator
  • Machine Operator
  • Telephone Sales Rep.
  • crew
  • Factory Assembler
  • Sales Representative


  • High School Diploma

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