Busser Resume Example Paisano's Pizza

BUSSER

Professional Summary

Driven Busser with 1 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction with ability to resolve complex issues and win customer loyalty. Talented Table Busser with 1 years of experience. Excellent serving customers and maximizing loyalty while keeping dining rooms ready for any need. Successful at organizing and prioritizing tasks and clearing tables. Motivated Busser with more than 1 years of experience in restaurant industry. Talented at coordinating daily activities to meet exceptional service and quality standards. Recognized as leader with strong thinking, cleanliness and responsibility skills. Experienced Busser with 1 years of experience in costumer service settings. Skilled at cleaning, preparation and . Professional with strong leadership and relationship building skills. Motivated and dedicated to developing strong working relationships. Diligent Dining Room Attendant skilled in efficiently seating patrons and supporting wait staff to foster efficient and organized dining atmosphere. Eager to apply 1 years of related experience to add value to Paisano team. Personable Dining Room Attendant with 3 years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Energetic 3 years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail. Organized Dining Room Attendant offering 3 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.

Work History

Paisano's Pizza - BusserPacifica, CA08/2018 - 12/2020

Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Worked well in diverse team settings by partnering with others to complete tasks.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Offered product samples, answered questions and helped customers find items.
Monitored dining room inventory and replenished as necessary.
Provided attentive service and proactively assessed guest needs.
Monitored temperature of cases, shelves and storage areas and reported failures to manager.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Engaged in suggestive selling and other sales techniques.
Assisted customers with carry-out service.
Assisted wait staff with timely food delivery and guest requests.
Greeted customers and answered any questions.
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Assisted cashiers with processing customer payments and documenting orders.
Set up advertising signs and displays on shelves, counters and tables.

Starbucks - BaristaPacifica, CA06/2018 - 08/2019

Created many drinks in average shifts with consistently positive customer satisfaction scores.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every hour.
Recommended products based on solid understanding of individual customer needs and preferences.
Maintained regular and consistent attendance and punctuality.
Served individually made coffee drinks to over hundreds of customers daily.
Constantly expanded personal knowledge of coffee styles and varieties.
Cultivated ability to recall customers' names and address each by name.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Engendered customer loyalty by remembering personal preferences and allergy information.
Created original artwork for specials board display daily.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Memorized recipes for many specialty coffee beverages and seasonal offerings.
Sanitized all equipment and wiped down counters and tables to prevent spread of germs.
Complied with standards for merchandising, stocking and storing product.
Memorized ingredients and recipes for over 50 specialty drinks.
Maintained many equipment and performed minor repairs to keep coffee machines functioning properly.
Prioritized drink requests while managing interruptions.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Prepared more than one batche of coffee per hour, monitoring levels to avoid empty machines during peak shop hours.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Educated coworkers and customers about new products.
Developed and demonstrated skillful and creative latte art to engage customers.
Cleaned counters, machines, utensils and seating areas daily.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained supply levels in counter and customer areas to meet typical demands.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.

Safeway - Courtesy ClerkPacifica, CA01/2018 - 04/2019

Monitored safety and security concerns and reported to leadership for resolution.
Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
Helped customers take merchandise out of store and loaded items into vehicles.
Served needs of more than 20 customers in a busy environment.
Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Conducted one-on-one training with new employees to teach various store procedures.
Took inventory and examined merchandise to identify items to be reordered or replenished.
Assisted customers with large purchases by carrying items to vehicles.
Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Conferred with customers about concerns with products or services to resolve problems and drive sales.Returned unwanted items to correct store locations and restocked shelves.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

McDonald's - CashierPacifica, CA06/2017 - 08/2017

Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Educated customers on promotions to enhance sales.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Answered questions about store policies and concerns to support positive customer experiences.
Used cash registers and POS systems to request and record customer orders and compute bills.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reviewed weekly sales circulars and monitored price changes.
Helped over 1000 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Assisted customers with special services, account updates and promotional options.
Worked closely with managers to solve problems and handle customer concerns.
Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.

Skills

Food preparation and safety
Stocking and Replenishing
Food Preparation
Ordering procedures
Guest seating
Timely food delivery
Table layout
Table clearing
Performance improvement
Team collaboration
Resourcefulness
Time management
Process improvements
Leadership
Cleaning
Food Running

Table Setting Knowledge
Problem Resolution
Teamwork
Menu memorization
Dining room cleanliness
Place settings
Beverage preparation
Food safety
Quality assurance
Interpersonal relations
Cross-functional training
Strategic Planning
Needs assessment
Food Delivery
Equipment Cleaning

Education

06/2020Skyline CollegeSan Bruno, CAHigh School Diploma

Resume Overview

Companies Worked For:

Paisano's Pizza
Starbucks
Safeway
McDonald's

School Attended

Skyline College

Job Titles Held:

Busser
Barista
Courtesy Clerk
Cashier

Degrees

High School Diploma

Busser Resume Example

Resume Score: 80%

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