Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Certified Business Analyst professional with Nine years of experience in Mortgage, Banking, Small Business, and Government industries that includes System Analysis, Data Mapping, Development, Reverse Engineering, Data Warehousing, Business Intelligence, Data Analysis, Reporting, Quality Assurance and user acceptance testing experience.
  • Business process improvement
  • Requirements gathering
  • Requirement gathering
  • Requirement tracing
  • Functional requirements
  • System requirement specifications
  • Interviewing
  • Story Boarding
  • User Stories
  • Business requirements matrices
  • Data Analysis
  • Data Modeling
  • Data Warehousing
  • Business Intelligence
  • Training Material Documentation
  • Business Process Modelling and simulation
  • Business systems analysis
  • Functional requirements
  • Systems requirements Specifications
  • Design Documents
  • User acceptance testing
  • Business requirements matrices
  • Reverse Engineering
  • Business Rules
  • Implementation
  • Test Preparations
  •  Execution
  • Communicate analysis including trends and opportunities to clients and the business

Web Development : HTML, VBScript, ASP, Java Script, Java, XML, Web Services(Angular JS)

Mainframes(COBOL and JCL)

Business Modelling Software : BPM, VISIO (BPMN)

Relational DataBase:Oracle, DB2, SQL Server

Data Analysis : ETL, Data Modelling, SQL

Reporting: Business Objects, SAP HANA Business Intelligence

​Document Sharing Tools: Share Point
Expected in to to Bachelor of Science | Horticultural Sciences N.G.Ranga Agricuulture University, Hyderabad, GPA:
Graduated with Bachelors Degree in Horticultural Sciences in an Internationally Accredited University from India. Graduated with 8.4/10 credit score with top 2% of class with course work in Computers,  and Economics besides its majors.
Expected in to to Certificate/Diploma | Mastering in Business Analysis Villanova University, Chicago, GPA:
Mastered the Business Analysis skill through Villa nova Online university
Expected in to to Diploma | Villanova Unviersity, , GPA:
Attained the skills and knowledge on Project Management through Villanova online certificate program
Certifications and Training
  • ORACLE SQL Certified
  • SAP HANA Business Intelligence
  • Trained in SAP BWI and BEXAnalyzer
  • Mastering in Business Analysis
  • Essentials in Project Management
  • Undergoing training in Hadoop, Pig, Hive, Scoop
  • Trained in Tableau
  • Promoted to Lead Analyst after just 4 months of employment.
  • Recognized as Quick Learner delivering quality product
11/2015 to 11/2015 Business Systems Analyst Amita Health | Plover, WI,
Involved in Reverse Engineering Project which involved Project Planning, analysis through identifying the age old business rules from the Legacy applications coded in COBOL and Java Script, Identifying the data services to use to the newly created Web Services and utilities to build with Java and Angular JS.
  • Involved in software development lifecycle and defect resolution processes
  • Defined application problems by consulting with clients to evaluate procedures and processes.
  • Developed solutions by preparing and evaluating alternative workflow options.
  • Tested programs to validate results.
  • Assisted in the post-implementation troubleshooting of new applications and application upgrades.
  • Solving problem including multiple priorities and research conflicting and / or inaccurate data
  • Analyzed system vulnerabilities and collaborated with IT and business teams to eliminate vulnerabilities in support of internal and external audits.
  • Performed data mapping and data logic on BPM.
  • Involved in process improvement, workflow, benchmarking and evaluation of business processes in BPM and Static VISIO workflows
  • Involved in data transformations in VSAM File structures
  • Assisted in simulation of Business Process Models in BPM
  • Involved from planning till implementation
  • Developed Training Manuals of the simulation approach in BPM
  • Managed documents in Share point
  • Worked with TOG - Technology Team to identify the process
  • Developed Training materials for BPM Data flow and BPM User guide for internal use.
07/2014 to 10/2014 Business Systems Analyst Amita Health | Princeton, TX,
Involved in Guarantor System Business System Analysis. It was short term project hired in completing the task of the Data Validating Functions.
  • Worked in Agile Environment
  • Gather requirements from Internal Business Team members
  • Engaged in reviews with team members who are SME’s, Developers, Users
  • Engage into the System Flow UML Diagrams and narrating them into the Functional Requirement Documents and the SRS in the Rational Suite. Creating the Flow diagrams in the Visio.
  • Developed User Stories, Functional Requirements and Systems Requirement Specifications in IBM Rational DOORS.
  • Involved in Peer and Peak reviews.
2014 to 03/2014 Business Requirements Analyst Actionet, Inc. | Stennis Space Center, MS,
 Contracted for 3 Mn for Navy Federal to gather and document the As-Is Business Process and ultimately develop then current process into the training materials;

  • Gathered the requirements from the Executive, Senior Leadership and Business Owners.
  • Worked collaboratively with the Business Analyst team to refine the requirements through story boarding.
  • Developed BPMN flows in VISIO and documented User Stories.
  • Involved in finalizing the requirements and translating them into the Training material to help the Internal Users and External Users.
09/2012 to 05/2013 Business Analyst Halo Branded Solutions | Herndon, VA,
Grants.Gov is a website that allows the applicants to apply for government grants allotted at different agencies through an agent and the system that was developed by the NOAA's Department of Commerce.
  • Gather the requirements from agencies, Internal Customers
  • Refine the requirements
  • Developed VISIO Flows
  • Established UAT Test Scripts and run the scripts in Selenium
  • Developed Training Manuals and involved in training the end users every 2nd month.
  • Updated Grants.Gov webpages and managed to keep them up to date
  • Created and managed Help desk webpage through XML, HTML.
09/2006 to 06/2012 Business Management Tiaa | East Lansing, MI, SWExcellence is a Small Business Consulting Firm with the expertise in Business Intelligence Tools. Involved in Business Management, Analysis, Project Management of SWE. Also worked on Business Object reporting tool to generating Business Objects reports and in testing efforts.
07/2005 to 09/2006 Senior Tester Cognizant Technology Solutions | Concord, MA, Involved in System Integration Testing on Freddie Mac's Mortgage applications working collaboratively with SIT Team. Some of the projects involved ad hoc work to test independently. Worked on back end testing on Mainframes JCL scripting, Unix and DB2.
07/2004 to 05/2005 Tester Asrc Federal Holding Company | Fort Shafter, HI, Intersections is a Financial company working as a mediator between then 11 bank clients being MBNA,Bank of America, Wells Fargo, Wachovia, American Express etc. Testing and documenting the credit card payment systems and customer management systems. Involved in the Systems Integration Testing of encryption and decryption enhancements of the applications.
Top choice

Business Systems Analyst

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