Two years of experience as surgical assistant/LPN and patient recovery at Maxillofacial and Facial Aesthetic Surgery LTD. I Maintain a strong reputation for achieving high levels of patient satisfaction. Caring, professional and family oriented. Seeking nursing role in.
Licensed Practical Nurse
April 2012 to CurrentCNA/Caregiver
Right at Home - Hinsdale, IL
Perform personal care activities that assist the patient with activities of daily living which include (but are not limited to): Personal hygiene (assisting to bathroom or in using bedpan, bathing, care of mouth, skin and hair), Ambulation, Eating, Dressing, Shaving, Prepare meals and snacks according to instructions, Assist with the change of ostomy appliances, Reinforcement of dressings, Assisting with prescribed range of motion exercises, Assist wheelchair bound patients in/out of bed, with showering, bathing and bathroom visits.
Measuring and preparing special diets, Medication reminders.
Taking vital signs, Application of an external catheter.
Emptying and changing of catheter bags.
Perform homemaking activities which include (but are not limited to): vacuuming, dusting, sweeping or mopping floors, doing dishes, changing bed linens, doing laundry and cleaning bathrooms.
Business Systems Analyst January 1997 to April 2010HSBC Card and Retail Services - Mettawa, IL
Worked closely with initiative sponsors and other stakeholders to analyze core issues or problems in processes and recommend solutions that had significant impact on business operations Analysis of BRDs to support changes to the system.
Wrote requirements to implement those changes or build request forms to send off-shore for build of those requirements Served on project teams and assisted in managing re-engineering projects that streamlined and improved processes.
Medical Licesned Esthetician American Laser Skincare - Naperville, IL
Duties include but not limited to performing laser hair removal with use of the Amerilight (IPL) and Amerilase (Diode) machines.
Skin Rejuvenation with use of IPL.
Chemical Peels and Microdermabrasions.
Acne scaring, fine lines and wrinkles, hyperpigmentation and oil control with E-Matrix RF.
Charting, appointment scheduling, organizing front desk, checking patients in and out.
Selling of products and additional services.
Sanitation and reconciliation duties.
Develop projects and processes that improve service to customers.
Sought new business improvement opportunities Process Adhoc (everyday) requests as it relate to Control Records Build Control Records in support of New Logo builds, system enhancements, Change of Terms request and all additional BAU projects.
Additional responsibilities include updating test region, testing, auditing and issuing resolutions to testing defects Worked to improve operational efficiencies across business lines and functions and the elimination of duplicate processes, operations and systems Manage the development of process improvement recommendations for presentation to senior management.
Implement initiatives, as appropriate Served on project teams to ensure off-shoring to Global Resourcing Centers deliver agreed service to businesses and functional units Represent the Control Record Group (SME) in business transformation forums and other similar meetings including the initiatives to merge Operations and Technology Run reports in SAS and File-Aid in response to queries by the Business Collaborate with business partners to ensure the appropriate metrics for measuring business performance are being utilized.
Ensure utilization of internal and external metrics to monitor progress.
Sought new business improvement opportunities and identified opportunities to reduce expenses.
Per analyzing of performance rating document spoke to Management to have document revised to support proper ratings of skills versus knowledge base.
Education and Training
C.O.D : 2015Glen Ellyn, IL
CNA : NursingNursing
C.O.D : 2010Naperville Skin Institute - Glen Ellyn Naperville, IL
Nursing, 2010Triton College River Grove - River Grove, ILNursing
General Education, 2000Triton College River Grove - River Grove, ILGeneral Education
Employee of the Month 4 times July 2003 Certifications Business Analyst CNA April 2011 to Present have to have 8 hrs work experience within 2 year period to maintain certification Groups Women if Film Team Member, American Cancer Society Fund Raising and Awareness, Friends of the Chicago River, Native Rain Garden Project for Olympics consideration 3.
Build Control, auditing, changing bed linens, business operations, Oral, CPR, senior
management, File-Aid, forms, functional, laser, laundry, Logo, managing, Prepare meals, meetings, oil, organizing, organizational
skills, bathing, Problem Analysis and Resolution, processes, process improvement, progress, range of
motion, re-engineering, Selling, SAS, scheduling, vital signs, Written Communications