Astute Business Operations Manager focused on supporting cross-functional teams to increase customer satisfaction through process improvements. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence. Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Expert in planning, organizing, and managing resources to successfully complete project goals and objectives, while honoring predetermined constraints. Proactive, performance-driven professional with 11+ years' progressive expertise in leadership and problem solving for new model product development, and startup operations. Keen understanding of business priorities, genuine team player committed to managing operations and projects flawlessly while contributing to high quality producing supply base activities. Cross-functional communicator easily interfaces with high-profile staff, vendors, and customers. Versatile, innovative, and loyal management professional able to see the "big picture" while staying on top of all the details. Recognized for consistent success in developing the processes and procedures to streamline operations and enhance overall company performance. Demonstrated outstanding leadership and superb project management skills, consistently scoring "Exceeds Expectations" on past performance reviews distributed by purchasing managers during project initiation, monitoring, and closeout phases. RCA and CAPA (Root Cause Analysis and Corrective Action Preventive Action) Pioneered innovative team building and cross-functional project management techniques to expedite workflow, simplify processes, and reduce operating costs. Performed extensive technical reviews for prospective projects, gathering details utilized for pricing project services, and providing supportive documentation for RFP replies to sponsors. Project Manager effective in leading and directing New Model projects from inception to launch. More than 11 years of progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets.
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