Business Office Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
  • Business Manager with 30 years extensive experience managing a Skilled Nursing Facility and overseeing the efficient operation of the Business Office. Seeking to obtain a job where I can be successful in utilizing my current job skills and experiences. _______________________________________Highlights__________________________________________
  • Internal Financial Controls
  • General Ledger
  • Cash Management
  • Reconciliation
  • Financial & Statistical Reporting
  • Monthly & Year End Closing
  • Audits
  • Accounts Payable
  • Accounts Receivable
  • Collections
  • Insurance Billing & Invoices
  • Cash Receipts
  • Payroll
  • Human Resources
  • Employee Benefits
  • Workers’ Compensation
  • IT – Hardware & Software
  • Policies & Procedures
  • Contract Review
  • PointClickCare, Hi-Tech Software, Microsoft Office Applications, MIHMS Health Pas, MyAbility, FISS, QuickBooks, Evolution,
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Balance Sheet
  • Trial Balance
  • Benefits
  • Billing
  • Bi
  • Cash Flow
  • Hardware
  • Clients
  • Detail oriented
  • Financial
  • Financial Statements
  • General Ledger
  • Human Resource
  • Human Resources
  • ICD-9
  • Insurance
  • Mail
  • Microsoft Office Applications
  • Office
  • Communicator
  • Payroll
  • Policies
  • Coding
  • QuickBooks
  • Reporting
  • Software training
  • Tax
  • Telephone
  • Time management
  • Troubleshoot
06/2020 to 11/2020 Business Office Manager Beacon Health Management | Statesboro, GA,
12/1993 to 05/2020 Business Manager Sunrise Senior Living | Stamford, CT,
  • Proven track record of financial administration and cash flow management in compliance with GAAP accounting principles, policies and external audits.
  • Maintain, create and analyze all accounting records- General Ledger, Balance Sheet, Income Statement, Cash Flow, quarterly reports, statistical records including PS&R, cost report model, depreciation schedule according to GAAP principals.
  • Year End estimates & reporting in preparation for MaineCare & Medicare Cost Report audits.
  • Regulation knowledge for MaineCare, Medicare, Human Resource, Employee Benefits and all software programs.
  • Medicare, MaineCare, Private Pay, Managed Care billing – verify insurance coverage, generate statements and mail/electronically submit UB-04 claims.
  • Maintain a high level of Patient Confidentiality (HIPAA) at all times.
  • Provided financial advice to family members.
  • Process all aspects Accounts Payable, Accounts Receivable and Collections.
  • Effective communicator and positive relationship with co-workers, clients and vendors.
  • Researched & purchased all computer, hardware and software.
  • Responsible for all workstation software updates.
  • Implemented & conducted software training for all new software.
  • Troubleshoot computer problems for the fileserver and over 35 devices.
  • Performed multiple software conversions.
  • Supervise Payroll, Human Resources, Employee Benefits, Resident Accounting & Trust transactions, insurance verification.
  • Workers’ Compensation First Report of Injury claim submission, conduct internal investigations and attend mediations.
  • Accurate payroll projections resulted in very close variances.
  • Update Policies & Procedures for the Business Office and Employee Handbook.
  • Attributes - critical thinker, confidential, organized, detail oriented, time management, dedicated, strong work ethic.
12/1990 to 12/1993 Tech Software Sandy River Group | City, STATE,
  • Resident Accounting – admit/discharge resident in Hi-, , ICD-9 coding, track daily census, end of month processing.
  • Accounts Receivable – post entries, review & reconcile A/R aged trial balance.
  • Cash receipts, collection, answer all billing questions.
  • Cash Receipts – post checks, prepare daily deposits and reconciliation.
  • Billing - Electronic and manual Medicare, Medicaid, third party and private.
  • Collections – collect delinquent accounts through personal contact, telephone or mail.
  • Accounts Payable – verify vendor invoice with purchase order, process and print checks, reconciliation.
  • Payroll – complete paperwork for employees; approve timecards, Earned Benefit Time, process bi-weekly payroll, Quarterly Tax Reporting.
  • Human Resources - Prepare and maintain health, dental, short term and long term disability, life insurance, 401k and COBRA.
  • Resident Trust – daily entries.
  • Maintain, reconcile, and prepare resident transactions including quarterly statements.
  • General Ledger - Prepare Journal Entries, Financial Statements, General Ledger, Trial Balance, Quarterly reports.
Education and Training
Expected in Associate Degree | Fashion Merchandising and Retailing Westbrook College, Portland, Maine GPA:
Graduated with High Honors on the Dean’s List
  • Change of Ownership – processed sale of South Portland Nursing Home and on boarded Pinnacle Health & Rehab at South Portland.
  • Managed multiple software & hardware conversions.
  • Pilot facility for testing accounting software.
  • Policies, procedures and implementation of numerous internal operation system changes.
  • Prior Church treasurer for 11 years.

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Resume Strength

  • Personalization
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Resume Overview

School Attended
  • Westbrook College
Job Titles Held:
  • Business Office Manager
  • Business Manager
  • Tech Software
  • Associate Degree

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