University of Illinois Urbana-Champaign － Champaign, Illinois
Higher EducationUniversity of Illinois Urbana-Champaign － Champaign, IllinoisEducation Policy, Organization, and Leadership (Ed.M): Higher Education Program
Human Resource Development Graduate Certificate
Master's DegreeUniversity of OsloNorway
Bachelor's Degree (B.A.: Business Administration ManagementUniversity of Puerto RicoBusiness Administration Management Cum Laude
Writing and English Literature TeacherIllinois Student Senate (ISS) － Urbana, IllinoisSociety of Human Resources Management Mentor Society of Human Resources Management (SHRM) - University of Puerto Rico Ponce Chapter: August 2008 - May 2011 Management Consultant Colegio Dr. Roque Diaz Tisol Ciudad Educativa (K-12 Private School) Yabucoa, Puerto Rico - Fall Semester
10th gradeWashburn High School － PoncePuerto RicoSpring Semester
*Taught two classes a day to a diverse group of bilingual students to
*Used multiple instructional and e-learning technologies in the classroom based on information learned in peer-led sessions and workshops at Future of Educational Technologies Conferences
Four years' experience as a Business Director and Educational Support Coordinator at a multilingual, multi-cultural, K-12 private school. Experience at a higher education institution working with adult learning, international student recruitment,student retention, marketing, communications, multicultural student affairs, and college student wellbeing.
08/2016 to Current
Business Consultant Graduate AssistantIllinois Business Consulting University of Illinois Counseling Center University of Illinois Urbana
Conduct consulting projects for clients from Fortune 100, mid-sized and startup companies and nonprofit organizations Develop marketing strategy to increase profits for a software company Organize and analyze primary and secondary research to understand industry, market, and company trends Contribute to weekly meetings and client calls while honing research, slide making, and presentation skills Perform multifaceted role (using market analysis and feasibility studies, financial modeling, business process assessment, customer survey design and analysis, marketing plan development, new product/ channel assessment, and strategy formulation) within the SaaS industry for an international based client International Student Outreach Programming.
08/2015 to 01/2015
Supervise and train four Counseling Center Paraprofessionals working with a diverse population of students Administer community outreach targeted to enhanced awareness & appreciation of international students Design marketing strategies: Social media, flyers, tabling events, update & maintain center's website Research and survey pertinent literature Assemble Counseling Center communications, orientations, events, workshops, and strategies to promote inclusion for 9636 international students.
08/2015 to 05/2016
Graduate Research AssistantCollege of Education University of Illinois Urbana
Provide research support using analytical and problem-solving strategies for five Higher Education concentration faculty members in the Department of Education Policy, Organization and Leadership.
Collaborated with university faculty that worked with graduate student applications and admissions.
01/2012 to 07/2015
Business Director & Educational Support CoordinatorWashburn School － Ponce, Puerto Rico
Programmed online diversity based recruitment strategies for potential teachers and school employees Designed, course content and learning objectives for 46 training programs (monthly) and facilitated training workshops for administrators, staff, parents, and teachers through a variety of methods.
Served as a liaison between academic administrators, teachers, school staff, the board of directors, and internal business investors in academic program support and employee training needs.
Developed and managed the school's website and social media platforms (Twitter, Instagram, Facebook, Snapchat, Blogs, YouTube Channels) in two languages This led to an increased student enrollment from 157 to 235 students between 2012 to 2015.
The student enrollment growth increased yearly revenue by $374,400 per academic year (2012 to 2015).
Sat on school committees that targeted multicultural student and staff recruitment to increase diversity Ensured sound financial management by prudently evaluating the organization's resources & overseeing the institution's annual budget of $800,000+ & personally administered $47,500 allocated to HRD office Worked with the academic director, admissions team, board of directors and other members of the leadership in office-wide planning, resource allocation decisions, and long/short term goal setting.
Assisted with bilingual admission presentations/events.
Served as a spokesperson and represented Washburn School in national and international K-12 forums Responded to telephone and email/web inquiries, counseled applicants, regarding admission policies and procedures, available job position and reviewed student/employee applications holistically.
Established school human resource department and devised an electronic database for 36 employees.
Modified compensation system structure and annual benefit program.
Coordinated the school's social responsibility and helped allocate funding to local causes such as the "Go GoGo Foundation" for Pediatric Cancer Research in Ponce, Puerto Rico.
Secured $4000 of school funding by managing the deployment of online resources (i.e.
Initiated improvement of school facilities by recommending development that led to a 10-year construction plan.
Wrote grants and generated funding through dozens of donors which resulted in scholarships, new construction, and led to the creation of a for-profit baseball academy (Washburn Baseball Academy).
Presented school mission and vision to potential investors in the United States, Europe, Latin America, and the Caribbean in numerous educational, business, entrepreneurship, and government forums.
President of the Illinois Higher Education Student Association (HESA) Graduate College of Education at the University of Illinois Urbana-Champaign May 2016 - Present Facilitate the academic progress of students enrolled in the University of Illinois Higher Education Program Oversee and coordinate all activities of the HESA organization Serve as liaison between students, faculty, and staff Graduate Student Senator
Bilingual, Fluent in English & Spanish
academic, Adobe Creative Suite, Adobe, ADP Payroll, budget, business process, Business Writing, Cancer, Canvas, Coach, Conferences, consulting, content, Counseling, Client, clients, database, Database Management, Email, employee training, Fluent in English, English, feasibility studies, financial management, financial modeling, goal setting, government, grants, Human Resource, Human Resources Management, job analysis, Latin, Leadership, LEADERSHIP TRAINING, Leadership Development, DIRECTOR, managing, Management Consultant, market analysis, marketing plan development, marketing strategies, marketing strategy, market, MARKETING, Marketing and Communications, meetings, Mentor, Excel, MS Office Suite, office, Outlook, PowerPoint, Word, new construction, organizational, policies, Presentations, Presentation Skills, problem-solving, Problem Solving, profit, Programming, RECRUITMENT, Research, Sat, social media platforms, Sound, Spanish, Spreadsheets, strategy formulation, strategic plans, Strategic Planning, survey design, Teacher, Team Management, telephone, training programs, vision, Web Design, website, Word Processing, workshops, Strong Writing Skills
LEADERSHIP & INVOLVEMENT President of the Illinois Higher Education Student Association (HESA) Graduate College of Education at the University of Illinois Urbana-Champaign May 2016 - Present Facilitate the academic progress of students enrolled in the University of Illinois Higher Education Program Oversee and coordinate all activities of the HESA organization Serve as liaison between students, faculty, and staff Graduate Student Senator