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Business Analyst Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

Flexible and versatile Business Analyst with more than 11 years of total experience in Banking and Financial services industry.

Good knowledge of Credit Risk management, Data Warehousing concepts (including working knowledge on business intelligence tools) and Process Modeling using various modeling languages.

Acquired diverse experience from working for multiple clients in locations including India, United Kingdom, South Africa and United States.

Unique blend of business, technical and process management skills.

Core Strengths
  • Strong analytical skills
  • Document management
  • Storyboarding
  • Customer needs assessment

  • Project management
  • Information security
  • Strong collaborative skills
  • Testing
Education and Training
Madras University Chennai, Expected in 2001 Bachelor of Science : Mathematics - GPA :
SSI Technologies Chennai, Expected in Advanced Java : Web Designing - GPA :
NIIT Limited Chennai, Expected in Professional Diploma in Web Centric Computing (GNIIT) : IT and Relational Database management systems (RDBMS) - GPA :
Experience

Hands on experience on Business Process Modeling Tools like

  • IBM Rational Rose
  • ARIS (Architecture of Integrated Information Systems) Business Designer
  • MS Visio
  • UML

Hands on experience on Requirement Gathering Tools like

    IBM Rational Requisite Pro
Employment History
Citigroup - Senior Business Analyst
New Jersey/New York, 05/2011 - Current
Standard Bank - Business Analyst
Johannesburg, 08/2010 - 04/2011
Lloyds Banking Group - Business Analyst/Project Lead
London/Manchester/Chennai, 04/2007 - 07/2010
Barclays Bank - MI Developer
Chennai/London, 2004 - 03/2007
Standard Chartered Bank - Senior Officer
Chennai, 09/2001 - 11/2003
Work Experience
Saic (Science Applications Int.) - Business Analyst
Princeton, , 05/2009 - 03/2013
  • Coordinated the decommissioning of a vendor application which resulted in cost savings of nearly 1 Million US Dollars for the bank.
  • Coordinated the external data vendor (SNL) integration with the bank's Analysis tool which assisted Analysts from Europe to risk rate the European banks without having to input the financials manually. This resulted in a lot of time saving for the Analysts.
  • Coordinated the decommissioning and migration of various Debt Rating Models and Scorecards from a legacy system to the bank's analytical tool.
  • Assisted the production support team in fixing user issues
  • Assisted the Quality Assurance team in testing the functionalities before a release.
  • Conduct frequent meetings with the business teams for better understanding of the requirements Document the current default definitions by analyzing all the definitions of default used within the Basel systems area, the rules governing the process and the sources of the data utilized to a granular level.
  • Document the current definitions of non-performing loans by analyzing all the NPL definitions (and sources of data utilized to a granular level) used by the credit divisions within PBB, whether the process is automated or performed manually.
  • Examine the differences between Basel default and NPL rules with the appropriate credit department and determine the high-level capital impact of any changes/alignment.
  • Establish what changes are to be made and the impact on any source systems and associated costs.
  • Understand the various feeds coming to the Basel 2 Data Mart and the impact on the new solution Prepare the Functional System Specifications (FSS) which includes the as-is and to-be proce.
Saic (Science Applications Int.) - Project Leader/Business Analyst
, , 10/2006 - Current
Saic (Science Applications Int.) - Project Lead/Business Analyst
, , 05/2008 - 04/2009
  • Responsibilities Understand functional and non-functional requirements of the YF application.
  • Understand the scope of work and navigate through the application as required Understand the functionality of the application and update/create the Page Functional Description (PFDs) and Use Cases (UCs) accordingly.
  • Explain the functionality to the developer and help them analyze the code.
  • Prepare Requirements Traceability Matrix on IBM Rational RequisitePro.
  • Prepare Use Case Models.
  • Update the Business Rules and Error Messages catalogue Engage with key stakeholders, technology and operational areas and conduct workshops to gather business requirements and to produce current state analyses.
  • Engage and manage relationships between internal departments and other related teams.
  • Version controlling of deliverables on IBM Rational ClearCase.
  • Schedule and chair weekly and need based meetings with clients and the team.
  • Determine the resource requirements and identifying the resources for the project.
  • Prepare Uni.
Saic (Science Applications Int.) - Business Analyst
, , 03/2008 - 05/2008
  • Line of business of the client Banking.
  • Project description AMC Bank plc is a fully owned subsidiary of Lloyds TSB group.
  • The bank currently provides High Interest Cheque Accounts (HICA) for its customers which are maintained in General Banking System (GBS).
  • Lloyds TSB has proposed to AMC for migrating HICAs from GBS to Core Banking System (CBS).
Dewolff Boberg & Associates - Business Analyst
, , 01/2008 - 03/2008
  • Line of business of the client Banking Project description Managing For Value, or M4V as it is widely known is a management information model available for use within Lloyds TSB Commercial network.
  • The model allows a Relationship Manager to assess the value of a customer in detail and also maximize the value of their total portfolio by growing income at an acceptable cost and risk to the Bank, whilst always treating customers fairly.
  • Responsibilities Identifying new columns on the M4V reports by analyzing the business requirements.
  • Prepare screen mock ups to ensure that requirements are clearly understood.
  • Calculate the space required on the data warehouse for adding new columns on various reports Understand functional and non-functional requirements for M4V.
  • Prepare requirements specification document for capturing the functional and non-functional requirements.
  • Schedule and chair weekly and need based meetings with the business team.
  • Participate and contribute in risk work shops to foresee the ri.
Bickford Senior Living - Business Analyst
, , 08/2007 - 01/2008
  • Line of business of the client Banking Project description The Retail Banking division of Lloyds TSB currently manages the management of securities relating to customer borrowing through an existing BIT Lending Information Securities Information (BIT LI SI) system.
  • This DB2 based system is being decommissioned and a new Java based online system is developed.
  • Data Migration is a key aspect in this project as it involves migration of existing data present in Branch Information Technology (BIT) system to Oracle DB using IBM DataStage Enterprise Edition Responsibilities Analysis of source to target mapping requirements.
  • Preparation of functional specifications document.
  • Developing table/database mappings as per requirement.
  • Co-ordinate with business and technical teams to overcome project hurdles and fulfill project requirement Schedule and chair weekly and need based meetings with clients and the team.
  • Determining the resource requirements and identifying the resources for the project.
  • Effective uti.
- Executive
, , 2007 - 2008
  • Responsibilities Handled Customer Care Center for a new debit card launched by Centurion Bank.
  • Involved in the launch of new Hard disk Drives by Seagate Technologies and launch of new products by Microsoft Corporation.
  • Played a vital role in registration of new members for a family portal called Ties2Family.com.
  • Solution Environment MS Office Location Chennai, India Achievements Star of the Month award - Feb 2002 Extra Miler award - Jun 2003 Team award - Sep 2003 Elected to be in the UK for transition of SCBs UK Loans Administration process to offshore in the year 2002 Elected to be in the UK for transition of Barclays Banks MI process to offshore in the year 2004 and 2006 Elected to be in the UK to be a part of the team which worked on the IT projects of Lloyds Banking Group Received Service and Commitment Award for completing 5 years in TATA Consultancy Services - Nov 2009.
Bickford Senior Living -
Granada Hills, , 05/2007 - 09/2007
Bank Of America Corporation - Project Leader/Business Analyst
, , 09/2006 - 03/2007
  • Line of business of the client Banking Project description The project involves standard & adhoc MI report generation by extracting information from the Barclays Information Warehouse (client's data warehouse) using Business Intelligence (BI tools) on Teradata RDBMS.
  • Structured Query Language (SQL) and Graphical Query Language (GQL) are used for the data extraction purposes.
  • The outputs are presented in MS Excel spreadsheets or MS Access tables.
  • The project also includes a helpdesk support function for the sales network teams of the bank.
  • Process includes monitoring, logging and resolution of queries on a regular basis.
  • Responsibilities Analysis of Clients MIS/reporting requirements.
  • Preparation of functional specification document.
  • Developing table/database mappings as per requirement.
  • Development of load/SQL script for loading/transformation process Determining the resource requirements and identifying the resources for the project.
  • Ensure the Production problems are resolved within SLA for the re.
Bank Of America Corporation - MI Developer
, , 04/2006 - 09/2006
  • Line of business of the client Banking Project description Completion of pending MI reports at client location.
  • Responsibilities Analysis of Clients MIS/reporting requirements.
  • Liaise with clients directly to learn their requirements Developing table/database mappings as per requirement.
  • Analyze business requirements & explore data sources from which the information is culled out.
  • Write queries using data interrogation tools to extract the required information.
  • Perform various validations to ensure that the data extracted meets the customer's requirements.
  • Provide output in the form of excel spreadsheets or table created on the database.
  • Solution Environment Windows NT, Citrix Applications, Queryman, Teradata Business Intelligence tools Location London, UK Project Name Data Derivation for adhoc Management Information (MI) generation.
Bickford Senior Living -
, , 01/2004 - 09/2006
Saic (Science Applications Int.) - MI Developer/Team Leader
, , 2004 - 03/2006
  • Line of business of the client Banking Project description The project involves extraction of Management Information from the bank's information warehouse, using data interrogation tools (BI query, SQL or Queryman), to assist in Decision Support Systems.
  • This requires in-depth knowledge of the Bank's databases, inherent understanding of the customer requirements and data analytical skills.
  • Responsibilities Assign jobs to the team members taking into account the urgency of the MI required by the client.
  • Maintaining close liaison with onshore team to ensure accuracy, process adherence and service levels.
  • Address customer complaints and arrive at suitable solutions Prepare for internal/external audits.
  • Training and mentoring of the team members Establish "Best Practices" and plan for continuous improvement of processes to facilitate process re-engineering.
  • Reviewing and testing of the offshore deliverables.
  • Determining the resource requirements and identifying the resources for the project.
  • Ensure th.
Saic (Science Applications Int.) - Process Executive
, , 10/2001 - 12/2003
Bickford Senior Living - Process Executive
, , 09/2001 - 11/2003
  • Client Standard Chartered Bank Company Description Scope International, the Global Shared Services Centre of the Standard Chartered Group, is a pioneer in off-shoring knowledge-based services in the banking industry.
  • The company was incorporated in 2000 and commenced actual operations in Chennai from 2001.
  • In a short span of five years, Scope has grown from zero to over 5000 employees and constitutes about 8% of Standard Chartered Group's global workforce.
  • It services all 56 countries of the Group and processes over 80 million transactions a year in banking operations alone.
  • Responsibilities Maintenance of Corporate & Institutional Banking loans with specialization in Syndicated, Commodity, Bilateral, Forfaiting, and Structured Trade Finance.
  • Updation of Fee like Participation, Utilisation, Commitment etc.
  • Sending out mark up reconciliation's to clear the Nostro out standings.
  • Opening & Closure of Corporate customer accounts Audit Letter Generation.
  • Input & maintenance of customer limits in various.
Bickford Senior Living -
, , 05/2001 - 10/2003
  • Company Description Solutions Integrated Marketing Services is the leading provider of full service lead generation and direct marketing programs.
  • Their programs are proven to consistently deliver quality, quantity and cost targets.
  • Their clients are successful, multi-national companies that provide high value services or products to consumers.
  • Particular categories of strength include Information Technology, Consumer electronics, FMCG, Medical/Pharmaceutical, and Financial Services.
- Solutions Integrated Marketing Services Executiv
, , 05/2001 - 10/2001
  • Experience Profile - Key Projects Project Name Basel Alignment of NPL and Default Definitions Duration Sep-2010 to till date Client Standard Bank Project description The Basel 'definitions of default', as utilized by the Basel systems to calculate risk-weighted assets were not aligned with the definitions of non-performing loans, as used by Personal and Business Banking (PBB) credit.
  • There were also major differences in how defaults and Non Performing Loans are treated, across portfolios (Home Loans, Vehicle Asset Finance, Credit Cards and Lending).
  • As a result, there had been a significant increase in the PBB regulatory capital requirement.
  • The misalignment also contributed to confusion on monthly reporting as various versions of the truth exist for the ageing of account arrears.
  • The situation also presented a possibility of incurring reputational risk for the bank.
Organization Solutions Integrated Marketing Serv - Project Leader/Business Analyst
, , 1963 - 1963
  • Line of business of the client Banking Project description Cash Individual Savings Accounts (ISA) marketed by the Lloyds TSB Retail Bank which was administered through Lloyds TSB Registrars needed to be migrated to advanced Core Banking System (CBS).
  • Project involves migration of ISAs from Registrars (source) to CBS (target) using IBM DataStage Enterprise Responsibilities Analysis of source to target mapping requirements.
  • Preparation of functional specifications document.
  • Developing table/database mappings as per requirement.
  • Co-ordinate with business and technical teams to overcome project hurdles and fulfill project requirement Schedule and chair weekly and need based meetings with clients and the team.
  • Determine the resource requirements and identifying the resources for the project.
  • Prepare Unified Project Plan, Microsoft Project Plan etc.
  • Provide support to the development team by clearing business related doubts/queries Conduct knowledge sharing sessions for the team on basic banking conce.
NA - Business Analyst
City, , 1963 - 1963
  • Responsibilities Understand functional and non-functional requirements of Facilities and Limits Package Create and maintain Use Cases for the Facilities and Limits package Conduct workshops to deliver the use cases to the build team.
  • Prepare Requirements Traceability Matrix to check if all requirements are mapped to Use cases.
  • Maintain various catalogues (Business Rules, Message and Workflow Notification) Analyzed Foundation Basel Data Repository (FBDR) and Advanced Basel Data Repository (ABDR) data items to highlight the missing data on ABDR for reporting requirements Focusing on the Release 3 project initiation activities including the design and scope of the project.
  • Engaging with key stakeholders, technology and operational areas and conducting workshops to gather business requirements and to produce current state analyses.
  • Engaging and managing relationships between internal departments and outsourced suppliers (IBM, Deloitte, Structure Group).
  • Undertaking requirements gathering and gap analysi.
Lloyds Banking Group Lloyds TSB - Business Analyst
City, , 1963 - 1963
  • Responsibilities Create Swim lane diagrams for the as is processes followed at AMC.
  • Create proposed process flows which will be followed in CBS post migration.
  • Understand functional and non-functional requirements of AMC HICA Prepare requirements specification document for capturing the functional and non-functional requirements.
  • Schedule and chair weekly and need based meetings with the business team.
  • Solution Environment Windows XP, Oracle DB, Rational ClearCase Explorer 2002 Project Name Managing for Value (M4V).
Location -
City, , 1/1/1753 12:00:00 AM - 1/1/1753 12:00:00 AM
  • Work experience prior to TCS: 2 years 2 months.
Location -
City, , 1/1/1753 12:00:00 AM - 1/1/1753 12:00:00 AM
  • Project Name Data Derivation for adhoc Management Information (MI) generation.
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    Resume Overview

    School Attended
    • Madras University
    • SSI Technologies
    • NIIT Limited
    Job Titles Held:
    • Senior Business Analyst
    • Business Analyst
    • Business Analyst/Project Lead
    • MI Developer
    • Senior Officer
    Degrees
    • Bachelor of Science
    • Advanced Java
    • Professional Diploma in Web Centric Computing (GNIIT)

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