Highly communicative Building Manager touting 30 years of expertise working in busy environments. Knowledgeable in most building and facility repairs coupled with an understanding of all current codes and safety procedures. A service-oriented individual offering skills in project management and conflict resolution. Driven Building Superintendent with deep knowledge in modern building systems. Highly knowledgeable with plumbing, electrical, and HVAC repair. Personable and articulate with the ability to build relationships with various tenants. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Skills
Knowledge of building codes
Safety requirements and codes
Tenant relations management
Building system functionality
Repair and maintenance
Tenant and eviction laws
Customer service-focused
Affordable housing programs knowledge
Multi-family property management
Coordinating repairs
Customer engagement and assistance
Conflict handling
Knowledgeable in Yardi and AppFolio
Property Management Experience
Property Inspections
Tenant Screening
Excellent Customer Service
Tenant Relations
Problem-Solving Skills
Real Estate
Work History
to
Building SuperintendentFluor Corporation – Browns Summit, NC,
Collected rent, deposits, and payments from tenants.
Planned and scheduled general maintenance, major repairs, and remodeling projects.
Managed operations, maintenance, and improvement of properties.
Scheduled events and maintenance workers in 200 plus multi-unit buildings.
Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standards.
Supervised facility crew and general maintenance schedules.
Promoted positive company and owner relationships through proactive attention to concerns.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Kept properties in compliance with local, state, and federal regulations, including prohibiting any form of discrimination in operational practices.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Handled disciplinary actions, performance appraisals, and terminations of company staff.
Kept records accurate, detailed, and fully compliant with reporting requirements to meet all state, local, and federal housing requirements.
Delivered emergency 24-hour on-call service for tenants on building issues.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Administered operations to handle needs of more than 200 tenants across 3 property units.
Coordinated building operations, maintenance, and improvements
06/2001 to 02/2017
Building ManagerHarvard University – Jamaica Plain, MA,
Managed 267 units building complex and scheduled contract workers who completed building maintenance and upgrades on a quarterly venue.
Planned and scheduled general maintenance, major repairs, and remodeling projects.
Inspected grounds and facilities to identify necessary repairs.
Collected rent, deposits, and payments from tenants.
Coached entire building staff to promote optimal team dynamics while encouraging a positive working environment.
Performed regular inspections of the facility and documented all inspection information in reports.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Assessed property every day, compiled information, and wrote reports regarding findings for submission to General Manager.
Managed operations, maintenance, and improvement of properties.
Performed facility inspections on a consistent basis and inputted all important data into thorough reports
to
Structural Building/Professional Home InspectorCSI Inspection – City, STATE,
For over 29 years Inspected SFR, Multi-Unit buildings, commercial units. From exterior/interior of buildings and homes as well as indicating foundation movement, detailing foundation inspection when pronounced signs appear.
Identified indications of defective plumbing, leaks, and resulting problems such as water damage and indications of hazardous mold Jessicaing from flooding or pooled water.
Tested electrical outlets for proper function, documenting signs of unsound wiring, and verifying the installation of GFCI outlets where required by law or regulation.
Determined if work was in accordance with all applicable city, state, and federal guidelines, as well as applicable discipline-specific codes.
Evaluated new constructions and existing homes against local residential building codes to detect deficiencies
Educated home buyers about residences and important concerns to help each make optimal purchasing decisions
Checked building systems thoroughly, including plumbing, electrical, and HVAC
Maintained up-to-date knowledge of inspection techniques, codes, ordinances, and regulations
Conducted site pre-inspections and coordinated post-construction audits
Read and interpret drawings and assessed construction against plans
Evaluated whether work was in accordance with all applicable city, state, and federal guidelines, as well as applicable discipline-specific codes
Conducted inspections of buildings, equipment, and grounds for deficiencies, including potential health, safety, and code violations
Highlighted critical issues with descriptions and photographs in detailed home inspection reports.
Educated home buyers about residences and important concerns to help each make optimal purchasing decisions.
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Resume Overview
School Attended
NACHI. Inter-NACHI
Bronx Community College Of The City University Of New York