Resourceful Customer Service Manager driven to exceed customer expectations and maximize satisfaction. Bringing 25 years of experience in dynamic roles, with success in autonomous, team, and leadership contexts. Highly skilled in conflict resolution and diplomatic communication. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote culture of collaboration and continuous improvement. Experienced solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Job Titles Held: