LiveCareer-Resume

brand barista resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Accustomed to taking orders with smile and making delicious specialty drinks.

Skills
  • Coffee expertise
  • Tea expertise
  • Espresso machine operation
  • Up-selling
  • Credit card transactions
  • Product displays
  • Active listener
  • Conflict mediation
  • Team Leadership
  • Solid problem solver
  • Cash register operation
  • Team player
  • Organizational skills
Experience
02/2022 to 08/2022
Brand Barista Bluestone Lane New York, NY,
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Supported highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Resolved customer disputes with tact and professionalism.
  • Ordered, received and stocked supplies and retail products.
  • Merchandised display cases and promoted prepared foods.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
05/2021 to 02/2022
Brand Chef Barista Bluestone Lane Washington, DC,
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Collected payments and provided accurate change.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Supported highest standards of conduct and service to support company reputation.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Greeted guests with pleasant smile and superior customer service.
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Arranged merchandise and built eye-catching displays to increase sales.
06/2019 to 05/2021
Head Barista Star Coffee City, STATE,
  • Greeted guests with pleasant smile and superior customer service.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Supported highest standards of conduct and service to support company reputation.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Weighed, grounded and packed coffee to prepare customer orders.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Created daily menus with changing specials to increase special item sales.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Brewed over 200 batches of coffee per shift, keeping watchful eye on levels to avoid empty machines during peak shop hours.
10/2019 to 06/2020
Head Barista Sparkle Coffee Shop City, STATE,
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Supported highest standards of conduct and service to support company reputation.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Weighed, grounded and packed coffee to prepare customer orders.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Created daily menus with changing specials to increase special item sales.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu coffee and tea preparations.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Education and Training
Expected in 07/2022 to to
Bachelor of Arts: Graphic Design
The The Academy of Finance And Business Vistula - Warsaw, Poland ,
GPA:

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Resume Overview

School Attended

  • The The Academy of Finance And Business Vistula

Job Titles Held:

  • Brand Barista
  • Brand Chef Barista
  • Head Barista
  • Head Barista

Degrees

  • Bachelor of Arts

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