Resourceful, meticulous accounting professional with over [Number] years of experience in strategic problem-solving solving, customer relationship management, financial reconciliations, general ledger accounting and financial management. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Customer-oriented management professional with expertise in identifying problems and implementing corrective actions.
Qualified Bookkeeper with [Number] years of office management and bookkeeping experience. Successful background helping businesses grow through improved organization and smart financial decisions.
Skills
Debits and credits research
Data analysis and research
Full-cycle accounting
Payroll liability and deductions
Process improvement
Ethical approach to finance
Proficient in Adobe software
Complex problem solving
Payment coordination
Intuit QuickBooks specialist
Customer service
Income tax filing
Accounting and bookkeeping
Strong communication skills
Budgeting
Experience
Bookkeeper, 08/2019 - Current Coborn's – Tioga, ND,
Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
Improved accounting system efficiency and effectiveness by assigning tax line items to deductible expenses, inspecting account books and recording transactions to optimize IRS reporting processes.
Coded invoices and other records to maintain organized and accurate records.
Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.
Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
Minimized financial discrepancies by accurately managing bookkeeping, payroll and tax reporting procedures with zero errors.
Handled payroll services for [Number] employees successfully [Number] times per [Timeframe].
Processed journal entries, online transfers and payments.
Enhanced customer satisfaction ratings, managing all client inquires and outstanding payment discrepancies through resolution.
Decreased liabilities and effectively cultivated customer rapport to drive successful payment collection processes and reduce outstanding balances.
Assistant Store Manager, 03/2019 - 08/2019 The Buckle, Inc. – Benedict, KS,
Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Partnered with [Job title]s to develop and implement merchandising plans to guarantee profitability on weekly basis.
Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Ensured proper organization of store, responded to customer complaints and answered questions quickly.
Achieved [Timeframe] sales, budget and other targeted goals.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Conducted [Timeframe] performance reviews to organize training and development for staff.
Coached and developed store associates through formal and informal interactions.
Processed credit and debit card payments and returned proper change for cash purchases.
Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
Promoted and supported strong relationships with local community organizations in surrounding area.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Owner, 02/2015 - 03/2019 Finger Lakes Premier Properties – Penn Yan, NY,
Directed hiring and training of new department managers to drive organizational improvements.
Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
Set, updated and enforced policies to maintain consistency and quality at all levels.
Implemented site safety programs in accordance with contract requirements and applicable regulations.
Developed and installed nationwide training programs for new and existing representatives, improving sales and support efficiency across front and back-end processes.
Developed business and marketing plans and prepared monthly financial reports.
Reviewed company software and business programs to determine value and assess viability in live environment.
Offered business management and leadership skills to clients in [Industry] and [Industry].
Assessed business systems and processes, identifying areas for improvement to support future growth.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Leveraged human resources skills to identify and recruit optimal candidates, coordinate training and oversee ongoing performance.
Education and Training
GED: , Expected in 05/1995 - Greensville County High School - Emporia, VA GPA:
Business Management : , Expected in 11/2014 - Pennfoster - Atlanta , GA GPA:
: , Expected in 11/2014 - Uma - Ta, GPA:
Medical Assistant Ecoding: Medical Management , Expected in - Uma - Tampa, FL GPA:
Cpr: , Expected in 05/2021 - Online Course - Atlanta , GA GPA:
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