Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Filing and data archiving
Appointment setting
Inventory Management
Cash Management
Time management
Customer Service
Quality Assurance
Training
Stocking and replenishing
Upselling
Interpersonal skills
Adapt to diverse groups
Cash Handling
Loss prevention
Multi-tasking strength
Point of sale knowledge
Problem-solving skills
Certifications
Bloodborne Pathogens (BBP) & Infection Control for body Artists
Food Manager
TABC
CPR/AED/First-Aid
Work History
Body Piercer, 08/2017 to Current Giant Eagle – Monongahela, PA,
Remained alert to problems or health issues of clients and competently responded.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Entrusted to handle confidential and sensitive situations in professional matter.
Maintained appropriate filing of personal and professional documentation.
Accepted and processed customer payments.
Kept areas neat and clean and equipment sanitized.
Maintained schedule and kept appointment times.
Grew client base by marketing services.
Performed clean, high-quality work at all times.
Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Barista, 08/2013 to Current At & T – Redwood Estates, CA,
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Prioritized drink requests while managing interruptions.
Educated coworkers and customers about new products.
Maintained regular and consistent attendance and punctuality.
Engendered customer loyalty by remembering personal preferences and allergy information.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cultivated ability to recall customers' names and address each by name.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Constantly expanded personal knowledge of coffee styles and varieties.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Retail Sales Associate, 11/2009 to 02/2014 Spencer's Gifts – City, STATE,
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Supported efficient and timely replenishment of sales floor merchandise.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Created inviting environment for customers by maintaining store organization and cleanliness.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Approached browsing customers to initiate conversations to determine buying preferences.
Used POS system to process sales, returns, online orders and gift card activations.
Issued receipts and processed refunds, credits, or exchanges.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Skilled using cash register including processing sales discounts and refunds.
Energized and motivated in performing sales floor activities including merchandising and selling.
Maintained organized checkout area and swept floors and emptied trash cans.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Maintained clean sales floor and straightened and faced merchandise.
Assisted customers with prompt and polite support in-person and via telephone.
Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma: , Expected in 05/2011 School of Science And Technology - San Antonio, TX, GPA:
: Surgical Technology, Expected in St Philips College - San Antonio, TX, GPA:
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