Energetic professional ready to undertake challenging technical support triage duties in demanding environments. Cognizant of when to go hands-on with issues and when to delegate support calls to appropriate personnel. Eager to apply personal technological expertise to support tasks and keen technical judgment to fast-paced personnel delegation. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert DCS, HMI and Maximo/SAP user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
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