I have a strong background of Customer Service in the food and restaurant industry. The last 7 years I was employed by a Printing Press performing various duties including Quality control, Binding, Proof reading and multible other duties to ensure that our customers received nothing but the best product.
At my last employer, I started out as a temporary worker through a staffing agency. Within the first 3 months as a temporary worker I noticed typos on an uncorrected proof for one of the publishing companies that our company printed for. I was able to notify management and stop the 2500 books being shipped and saved a multi million dollar contract from being canceled.
03/2009 to 07/2016
BinaryThe Country Press － Lakeville, MAI started at this company as a temporary worker. My inital duties were to marry sections of books. Within a couple of months I was hired full time. Through out the years my responsibilities increased to Binding books and running the Binding machine, I would proof read all product that came off the Printing Press or the Kodak Machines. This company prints the majority of Town Reports for Massachusetts and New Hampshire. I would work directly with the VP of Customer Operations and The President of Operations with these accounts and I would be responsible for inspecting these town reports after they are assembled but before they are printed to make sure that there were correct and there were no typos or there were no manufacturing errors with the contents of the books or the covers.
02/2005 to 03/2009
CashierDunkin Donuts － Middleborough, MAI would wait on customers and assist with food prep.
04/2002 to 11/2004
CashierDunkin Donuts － Bridgewater, MAI would wait on customers and prepare food.
10/1999 to 09/2001
Inside SalesBy Appointment Only － Lowell, MAI would set up inside sales appointments for High Tech companies. These companies hired BAO to help their sales team fill up their pipelines. I was consistently in the top 3 for scheduling sales appointments.