Billing Specialist Resume Example
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BILLING SPECIALIST
Professional Profile
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Qualifications
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Relevant Experience
Research
- Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
- Investigated and analyzed client complaints to identify and resolve issues.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Prepared medical records packets for insurance reviews of procedures and fees/services justification.
- Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
- Assisted patients with application for Medi-cal, Medicare and initial appeals for payments.
- Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
- Maintained status reports to provide management with updated information for client projects.
- Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Experience
09/2014 to Current
Billing SpecialistMenasha Corporation － Greenville , SC
- Received and distributed faxes and mail in a timely manner
- Received and screened a high volume of internal and external communications, including email and mail
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists
- Managed daily office operations and maintenance of equipment
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Answered patient phone calls
- Uploaded batches
- Match NPI numbers to correct therapists
- Review explanation of benefits
- Review verifications
- Send checks to the bank
- Write Offs
10/2013 to 03/2014
ReceptionistEden Terrace Of Spartanburg － Spartanburg , SC
- Billing to insurance companies, signing patients in, collecting payments, filing paper work, entering data into the computer, answering phones, having patients fill out paper work such as medical histories, insurance information, etc, scanning insurance cards and i.
- d's, verifying proof of insurance, what the patient's insurance companies would cover, and what the patient would owe.
- Calling in prescriptions.
11/2012 to 01/2013
Personal AssistantGreenwich , CT
- Acted as both an office personal assistant and nanny for president of the company.
- Extensive filing duties as well as faxing and scanning documents.
- Processed document and sent through the mail.
- Provided care to a 7 year old child within a home setting.
- Cooked and prepared meals.
- Obtained background, fingerprint and child abuse clearances.
01/2012 to 01/2013
Bickford Senior Living － Crawfordsville , IN
- Answer a minimum of 70 patients phone calls a day and handling their billing accounts.
- Process appeals for insurance companies, adjustments and refunds.
- Maintained contact with attorneys and the attorney general.
- Sorted and filed multiple documents and correspondences from attorneys, updated accounts and filing.
- Scheduled meetings.
- Act as assistant to the director of company.
- Proficient in Microsoft word and excel.
- Review patient codes and process accordingly.
Education
12/01/2011
Healthcare AdministrationUniversity of Phoenix － City, StateHealthcare Administration Post-secondary education
06/15/2011
High School Diploma: Healthcare AdministrationPittsburgh Technical Institute － City, StateHealthcare Administration
Skills
attorney, Billing, faxing, filing, insurance, Leadership, director, meetings, excel, mail, office, Microsoft word, scanning, answering phones, phone
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Resume Overview
School Attended
- University of Phoenix
- Pittsburgh Technical Institute
Job Titles Held:
- Billing Specialist
- Receptionist
- Personal Assistant
Degrees
- Healthcare Administration
High School Diploma : Healthcare Administration
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