Guaranteed positive customer experiences and resolved all customer complaints.
Kept abreast of rapidly evolving technology.
Achieved high sales percentage with consultative, value-focused customer service approach.
Resolved product issues and shared benefits of new technology.Resolved product/policy issues and shared benefits of new technology.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals. into renewal customers.
Worked under strict deadlines and responded to service requests and
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
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