Benefits Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Experienced professional with a record of success creating, implementing, problem-solving and evaluating human resources practices and processes. Skilled at benefits administrations, wellness programs, personnel and performance management. Known for the ability to meet corporate objectives with effective human resources strategies. Excellent internal and external interpersonal skills with the ability to work as a team player.
  • Microsoft Word, Excel, PowerPoint and Access
  • Paychex, ADP Workforce Now, Payex payroll systems
  • ADP HRB, PeopleSoft, Ceridian  and Ultipro HRIS systems
  • Workers' Compensation and Unemployment Claims
  • Federal Contractor compliance reporting
  • Annual State and Federal compliance filings
  • COBRA Administration
  • FSA, HRA and HSA claims processing and administration
  • 401(k) and 403(b) retirement plan administration
  • I-9 Processing
  • Salary and Benefit Surveys
  • 5500 data compiling and non-discrimination testing
Career Accomplishments
  • Improved Client's annual evaluation process through the creation of a Performance Management Database. The database helped to properly review, evaluate and rate 160 employee evaluations.
  • ​Attained $8,000.00 savings to Company in Cobra subsidy cost (required by ARRA 2009) through aggressive Cobra Administration  efforts.
  • Negotiated  salary increases for employees after a three year salary freeze.  The increase resulted in the reduction of excess overtime charges being billed to Federal Contracts.
  • Increased 401(k) participation and contributions by 30%  which resulted in the Association’s ability to pass discrimination testing for the first time. 
  • Reduced benefit administration expenses 25% through automation and productivity enhancements. Creating benefit files for 2300 employees (Union and Non-Union), and 300 retirees.
Work Experience
Benefits Coordinator, 08/2015 to Current
Brookdale Senior Living Ormond Beach, FL,
  • Conduct benefits administration for over 1500 benefit-eligible employees.
  • Address inquires from employees and management regarding benefit plans and leave programs.
  • Manage employee disability and FMLA leave requests.  Maintain leave tracking and coordinate return-to duty process.
  • Determine employee eligibility and calculate Firm Contribution to employee retirement savings plan accounts.  Create employee notification and manage funding requests.
Human Resources Generalist II - Outsourcing, 01/2013 to 08/2015
Boise Cascade Dallas, TX,
  • Managed all aspects of HR and benefits administration for clients including enrolling and terminating employees in HRIS systems and benefit plans, processing retirement plan remittances and completing annual data collection for compliance testing and 5500 preparation.
  •  Conduct full cycle recruitment for clients;
  •  Manage payroll processing for 8 clients, establishing best practices that capture and prevent errors while maintaining a high level of accuracy in client payroll processes.
  • Handled employee relations matters, in addition to acting as a coach/counsel to client employees and supervisors in highly sensitive, confidential or complex situations.
  • Administered and ensured compliance in areas such as affirmative action, anti-discrimination, health and safety programs as well as federal and state laws and regulations.
  • Recommend new approaches, policies and procedures to effect continual improvements in efficiency of the client relationship.
Human Resources Manager, 01/2010 to 01/2013
Bickford Senior Living Saint Charles, ,
  • Operate as a generalist in the day-to-day operations of all human resources functions including; recruitment, selection, placement, employment verification,, reference checks background investigations and I-9 processing; perform on-boarding and off-boarding processes
  • Created consistency via the development and enforcement of personnel policies and procedures and revised the employee handbook. 
  • Completed annual filings of federal and state regulations such as OFCCP, ERISA, DCFMLA, ADA, PPACA, and EEO; 408b, 404a, 5500 preparations.
  • Administer all employee health and welfare benefits plans; Manage vendor relations and act as primary contact; Negotiate vendor contracts and oversee/review performance; Reconcile monthly invoices; resolve all claims issues.  
  • Accomplished $8,000.00 savings to Company in Cobra subsidy cost (required by ARRA 2009) through aggressive management efforts.
  • Developed a Total Compensation Program and produced Total Compensation Statements.
  • Managed payroll administration; review and process time cards; input payroll earnings, generate paychecks; produce semi-monthly, monthly and quarterly payroll reports.
, 01/2007 to 01/2009
, ,
Enroller/Claims Processing, 01/2003 to 01/2007
Bowlero Corp Portage, MI,
Benefits Administrator, 01/1998 to 01/2000
Brookdale Senior Living , ,
Benefits Coordinator, 01/1996 to 01/1998
Bowlero Corp , ,
Benefits Administrator, 01/1991 to 01/1995
City, STATE,
: Business Mgmt - Pursuing, Expected in
University of Phoenix - ,
Business Mgmt
PHR/SPHR Certification Course - PG Community College 2011 Society for Human Resources Management (SHRM) Member 1994-1998 Benefits Certification Program - World-At-Work

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School Attended
  • University of Phoenix
Job Titles Held:
  • Benefits Coordinator
  • Human Resources Generalist II - Outsourcing
  • Human Resources Manager
  • Enroller/Claims Processing
  • Benefits Administrator
  • Benefits Coordinator
  • Benefits Administrator

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