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bartender server resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Diligent Food Service worker with successful history in Customer service settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders.

Skilled at delivering speedy service to maximize satisfaction.

Communicative employee dedicated to providing elevated service and providing unforgettable guest experiences.

Detailed organizer of service operations with versatility in stressful circumstances.

Dependable Server with 10 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Cheerful and always ready to help team members by taking on additional tasks.

Skilled at making customers feel welcome and answering any concerns.

Efficiently maintain all service standards and follow safe service regulations.

Skills
  • To-go order preparation
  • Cash handling expert
  • Dining area cleanliness
  • Food and beverage pairings
  • Hospitality service expertise
  • Point of sale knowledge
  • Daily specials memorization
  • Menu memorization
  • Wine service
  • Order accuracy
  • Guest seating arrangements
  • High-volume dining
  • Sales expertise
  • Stocking and replenishing
  • Tableside service
  • Food sales and promotion
  • Food preparation and safety
  • Cash Handling
  • Communication skills
Work History
05/2019 to 03/2020
Bartender/Server Hilton Worldwide Santa Clara, CA,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
12/2018 to 05/2019
Bartender/Server Hilton Worldwide Tucson, AZ,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
07/2018 to 12/2018
Bartender/Server Hilton Worldwide Albany, NY,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
Education
Expected in 05/2017 to to
Associate of Arts: General Studies
College of Lake County - Grayslake, IL
GPA:

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Resume Overview

School Attended

  • College of Lake County

Job Titles Held:

  • Bartender/Server
  • Bartender/Server
  • Bartender/Server

Degrees

  • Associate of Arts

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