Bartender/Server Resume Example
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BARTENDER/SERVER
Professional Summary
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.
Work History
Hilton Worldwide - Bartender/ServerBoston , MA05/2014 - 05/2020
- Greeted and maintained relationships with regular customers.
- Managed food resources, memorized orders and coordinated service in 40- table restaurant.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
Sun Communities - BartenderHomosassa Springs , FL06/2012 - 06/2017
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Set up glassware, liquor and other necessary supplies for special events.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.
Hilton Worldwide - Bartender/ServerSedona , AZ04/2008 - 06/2012
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Skills
- Sales expertise
- Menu memorization
- Cash handling expert
- Stocking and replenishing
- Order accuracy
- Wine service
- To-go order preparation
- Hospitality service expertise
- High-volume dining
- Food sales and promotion
- Beverage preparation
- Tableside service
- Food station setup
- Food running
- Food preparation and safety
- Cash Handling
- Communication skills
Education
06/2002Coral Springs AcademyCityHigh School Diploma
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Resume Strength
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Resume Overview
School Attended
- Coral Springs Academy
Job Titles Held:
- Bartender/Server
- Bartender
Degrees
- High School Diploma
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