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Bartender/Server Resume Example

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BARTENDER/SERVER
Summary

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Food inspection
  • Buffet setup and takedown
  • Special dietary requirements
  • Menu memorization
  • Table setting arrangements
  • Menu knowledge
  • Check payment processing
  • Table Bussing
  • High-volume dining
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • Hors d'oeuvres service
  • Effective customer upselling
  • Dining customer service
  • Relationship management
  • Seating assignment preparation
  • Service prioritization
  • Sales Techniques
  • Wine pairings
Experience
Bartender/Server05/2014 to 10/2020Duffy's Tavern & GrillBradenton, FL
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Upsold customers and optimized table-turns to outperform average sales by 35
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Bartender/Server08/2017 to 03/2020HMSHost CorporationSarasota, FL
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to 100 customers per day at establishment.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Bartender Shift Manager09/2007 to 03/2014Anjon's Italian RestaurantScarborough, ME
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
  • Supervised cleanliness of guest service areas before, during and after service.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Monitored daily checklists and side worksheets to keep [Job title]s and other staff members on task.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Reinvented classic cocktails [Type] and [Type] to complement new menu options.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Education and Training
Bachelor of Science06/1984University Of Maine At AugustaAugusta, ME
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Resume Overview

Companies Worked For:

  • Duffy's Tavern & Grill
  • HMSHost Corporation
  • Anjon's Italian Restaurant

School Attended

  • University Of Maine At Augusta

Job Titles Held:

  • Bartender/Server
  • Bartender Shift Manager

Degrees

  • Bachelor of Science 06/1984

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