Bartender/Server Resume Example Oakmont Management Group

BARTENDER/SERVER

Professional Summary

Dependable and driven bartender/server with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar and restaurant establishments. Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Have a high rate of return customers while also remembering their preferences to increase their enjoyment and likelihood of continued business.

Skills

Scheduling understanding
Network development
Merchandising expertise

Customer Service
Interpersonal communication skills
Customer Relations

Work History

Bartender/Server, 04/2016 to Current
Oakmont Management Group – Chino Hills , CA

Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Waited on up to 40 customers at bar and at 10-table bar area.
Operated efficiently in high-volume setting to prepare and serve more than 50+ drinks per hour.
Managed $600 per drawer in cash with no losses on regular days with totals of more than $3000+ in revenue during special promotions or sporting events.
Set up bar for operation, obtained cash bank and stocked service bar.
Received over 100+ beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Recruited and trained bartenders and barbacks and scouted and auditioned performers for various special events.
Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.

Team USA Skeleton Athete, 10/2010 to 03/2019
Landry's – Colorado Springs , CO

Represented my country on an international stage at the highest levels of competition.
Effectively communicated with diverse group of athletes, coaches and officials using dynamic listening and open-ended questioning skills.
Developed and maintained key relationships fellow athletes and coaching staff.
Trained extensively 20-40 hours per week for upcoming competitions to perform at top-level.
Exhibited excellent teamwork and strong work ethic by promoting camaraderie and received an award for outstanding efforts demonstrating this.
Managed time effectively while traveling for competition, training and maintaining a job.
Attended all practices, meetings and workouts on time.
Trained extensively and observed proper nutrition leading up to national and international-level competitions.
Represented and endorsed Barbell Apparel brand.

Server/Bartender, 08/2010 to 07/2015
Pinnacle Peak Patio – City , STATE

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age regulations for alcoholic beverages.
Managed food resources, memorized orders and coordinated service in 50+- table restaurant.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Education

High School Diploma: 05/2005
Scottsdale Christian Academy - City

Associate of Arts: 04/2007
Maricopa Community Colleges - Paradise Valley Community College - City, State

Bachelor of Arts: SociologyUniversity of Hawaii At Manoa - City, State

Accomplishments

Level 10 Gymnast
NJCAA National Pole Vault Champion
USA Skeleton National Team Athlete
Elected by fellow athletes to receive the Randy Price Award for outstanding teamwork

Resume Overview

School Attended

Scottsdale Christian Academy
Maricopa Community Colleges - Paradise Valley Community College
University of Hawaii At Manoa

Job Titles Held:

Bartender/Server
Team USA Skeleton Athete
Server/Bartender

Degrees

High School Diploma : 05/2005
Associate of Arts : 04/2007
Bachelor of Arts : Sociology

Bartender/Server Resume Example

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