Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Meticulous Administrative Assistant skilled in organizing, planning and managing daily needs. Bringing solid expertise in coordinating documents, reports and records, along with handling day to day correspondences. Insightful and productive team member with active communication skills, as well as operating in a fast paced environment and promoting operational efficiency.
Skills
Spreadsheet development
Database entry
Billing and invoicing
Excel spreadsheets
Employee training and development
Documentation and reporting
Recordkeeping and bookkeeping
Scheduling and calendar management
Multi-line phone systems
Experience
Bartender/Server , 08/2019 to 06/2020 Oakmont Management Group – Lodi, CA,
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Bartender/Server , 08/2018 to 08/2019 Oakmont Management Group – Redding, CA,
Reviewed identification for patrons before serving alcoholic drinks.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Prepared and served cold, hot and mixed beverages to guests.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Operated POS terminals to input orders, split bills and calculate totals.
Clerk/Cashier, 05/2017 to 10/2018 Chi Health – Sugar Land, TX,
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Helped customers find specific products, answered questions and offered advice.
Processed efficient and accurate cash, check, debit, and credit card payments using POS system.
Counted product stock to maintain inventory records.
Distributed new merchandise efficiently to different departments.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Arranged updated promotional displays every two weeks.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Education and Training
: Criminal Justice And Education K-12, , Expected in University of Dubuque - Dubuque, IA GPA:
Dean's List Honoree (2nd Semester of 2017)
Completed coursework in Computers, Mathematics, English and Health.
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