Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I've been serving and bartending in the service industry for 15 plus years, I have just moved to lakewood to pursue my bachelors degree at RMCAD and I would love have the opportunity to work here and maintain a sustainable living while going to college.

There is a year missing from my experience and that was due to covid so i had to do landscaping for that year and keep working until the service industry was thriving again and back to business.

I am a Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Check payment processing
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • High-volume dining
  • Dish preparation
  • Wine pairings
  • Table setting arrangements
  • Price memorization
  • Liquor, wine and food service
  • Food safety understanding
  • Dining customer service
  • Menu memorization
  • Safe food handling
  • Menu knowledge
  • Sales Techniques
  • Quality control
  • Relationship management
Education and Training
Northwest Florida State College Niceville, FL Expected in 05/2021 Associate of Arts : Illustration - GPA :
Rocky Mountain College of Art And Design Denver, CO Expected in Bachelor of Arts : Illustrative Design - GPA :
Experience
Oakmont Management Group - Bartender/Server
Upland, CA, 01/2016 - 12/2019
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Oakmont Management Group - Bartender/Server
Camarillo, CA, 01/2014 - 06/2016
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests such as separate checks and menu substitutions.
Oakmont Management Group - Bartender/Server Shift Leader
El Dorado Hills, CA, 04/2005 - 12/2013
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Managed tables throughout dining room to execute service at highest level.
  • Maintained thorough knowledge of menu to describe dining options.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Leveraged proper serving etiquette to promote inviting dining atmosphere.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted with performance reviews to identify areas of improvement.
  • Managed [Number] servers and staff members to effectively foster team-oriented environment.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Provided exceptional service to high volume of daily customers.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
The Black Pearl Grill - Bartender/server
City, STATE, 06/2004 - 12/2013
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.

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Resume Overview

School Attended

  • Northwest Florida State College
  • Rocky Mountain College of Art And Design

Job Titles Held:

  • Bartender/Server
  • Bartender/Server
  • Bartender/Server Shift Leader
  • Bartender/server

Degrees

  • Associate of Arts
  • Bachelor of Arts

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