Bartender/Server Resume Example Willow Street Tavern

BARTENDER/SERVER

Summary

Detail-oriented Banquet Captain with expertise in wedding, corporate, and member event planning. Accomplished in organizing memorable events reflecting clients' vision and budget. Highly organized, proactive leader with strengths in motivating staff and communicating at all levels. Adaptable and driven with ability to thrive in team-based or individually motivated setting.

Skills

Outgoing and driven
Detail oriented
Liquor, wine and food service
Inventory control
Problem resolution
Time management

Hiring and recruiting
Event coordination
Marketing and sales experience
ADP Workforce Now scheduling software
Point of Sale (POS) system operations: Micros, Aloha, POSitouch

Experience

Bartender/Server / Willow Street Tavern - South Yarmouth, MA02/2018 - 03/2020

Provided excellent costumer service to build customer loyalty.
Made product recommendations to customers based on preference, food pairings and special promotions.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Staffing Supervisor / American Eagle Outfitters - Hingham, MA08/2018 - 04/2019

Planned and executed recruitment events to bring in area candidates.
Supervised 35+ employees, building successful and talented sales team
Created weekly schedules and managed vacation time and daily breaks for 35+ employees.
Achieved sales goals and business objectives by motivating staff and promoting the customer service 360 model
Optimized daily sales and provided exceptional customer service by building and strengthening customer relationships
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Managed and reconciled payroll through updating daily schedule to meet current sales trends
Created and implemented weekly sales projections and store goals
Analyzed sales and traffic reports to implement sales goals and optimized coverage on sales floor.

Banquet Captain/ Celebrity Liaison / New Seabury Properties LLC - Mashpee, MA05/1999 - 01/2002

Planned golf outings for corporate and wedding events
Cultivate and develop relationships with celebrity members and guests for celebrity Pro-Ams and dinners
Worked closely with high profile members and guests, overseeing and providing exceptional service on the golf course
Reconciled daily transactions, balanced cash registers, managed event payments and deposits, and performed bank operations
Communicated with venue personnel to coordinate event logistics.
Prepared event budgets with clients and provided suggestions and feedback to meet personal and financial expectations
Reviewed weekly E.O.s with chef and management team to determine floor plans and effectively staff events
Facilitated pre-meals, delegating responsibilities and providing staff with important event information.
Maintained detailed records of stock and reviewed inventory to plan events.
Orchestrated breakdown of rooms and cleanup to return event spaces to original order.

Associate Manager / Gap Inc. - Mashpee, MA07/1995 - 05/1999

Recruited, hired and trained employees on optimizing store sales through customer relations and customer service.
Managed store logistics processes and operations including shipments, inventory control, training, and scheduling,
Created a floor plan implemented company wide that staffed employees on the sales floor based according to performance strengths and weaknesses, reducing risk and maximize profits
Performed daily bank operations including deposits, change orders, and reconciled register tills and drop boxes of cash in excess of $20,000.00.
Managed supply ordering and item organization to comply with company standards of overall store cleanliness

Education and Training

Harvard University Extension School - Cambridge, MASome College (No Degree): Political Science

Completed coursework in Intro into Neurology, US History and Government,

Cape Cod Community College - West Barnstable, MA05/2000Associate of Science: Political Science

Bishop Stang High School - North Dartmouth05/1998High School Diploma

Student Council Member for 3 years
Honor Roll
Athletics: softball, field hockey, cheerleading, and ski team

Achievements

Developed a zone chart for staffing employees on the sales floor that was rolled out company wide.
Implemented food pantry and assisted in construction of raised gardens in local elementary school
Received several promotions as well as monetary compensation for result driven achievements in all former employment
Appointed Commissioner for 115+ youths in town sideline and competition cheerleading program

Resume Overview

Companies Worked For:

Willow Street Tavern
American Eagle Outfitters
New Seabury Properties LLC
Gap Inc.

School Attended

Harvard University Extension School
Cape Cod Community College
Bishop Stang High School

Job Titles Held:

Bartender/Server
Staffing Supervisor
Banquet Captain/ Celebrity Liaison
Associate Manager

Degrees

Harvard University Extension School - Cambridge, MA Some College (No Degree) : Political Science
Cape Cod Community College - West Barnstable, MA 05/2000 Associate of Science : Political Science
Bishop Stang High School - North Dartmouth 05/1998 High School Diploma

Bartender/Server Resume Example

Resume Score: 80%

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