- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
I am an enthusiastic individual who has always had a deep desire to work with and serve people. In each position, I have strived to make connections with my customers and ensure that they have a positive and memorable experience. As an employee, and even as a manager, I tried to make my work environment fun and entertaining, as well as meet and exceed the expectations my employer. I am eager to learn and do all I can to ensure I quickly learn the process. I found that the sooner the process is perfected, the better quality of service I can provide the customer. I am highly energetic, adaptable to any environment, goal-driven, and dedicated. I am excited and eager to bring my enthusiasm and experience to your team.
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Sandestin – Destin, FL,
- Operated Toast Operating System terminals to input orders, split bills and calculate totals
- Enlightened guests to new beers, liquors, mixed drinks, and menu changes in an order to upsell, build repeat business, and provide excellent service
- Worked with kitchen and bartending staff to create new dishes and drinks, based on customer suggestions, and to optimize restaurant marketability / inventory
- Trained and onboarded new servers and hosts by introducing to them the toast system and in-house operations
- Managed servers during closing shifts, delegating tasks and seeing to it that they were completed
- Optimized closing shift tasks by working with the management team to create closing task lists and processes
- Learned origins of beers, liquors, and ingredients of mixed drinks, so that I could better explain the product to both our customers and new servers
- Worked with management, bar staff, and servers to create a restaurant layout and workflow compliant with local Covid-19 ordinances
- Worked from initial bussing position to Bartending/Keyholder position
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Reinvented classic cocktails to complement new menu options.
- Created signature beverages to increase revenue and patron loyalty.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Worked with Excel spreadsheets to input opening and closing till numbers, as well as to cash out Servers, Bartenders, and reset tills for the next day
- Created custom closing checklist sheets for Servers, Bartenders, and Bussers using Google Docs
Familylinks – Braddock Hills, PA,
- Collaborated with store manager to develop strategies for achieving sales and profit goals, such as expanse of our delivery region to optimize and increase sales revenue
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control
- Directed and led employees under operational standards, supervising activities to drive productivity and efficiency
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet operational standards
- Counted inventory, cashed out delivery drivers, and managed time sheets using in house book-keeping programs
- Worked with other stores, such as Crofton and Annapolis, to teach in house processes and managing techniques
- Helped teammates work towards a common goal of efficiency and productivity in multiple stores, as well as my home store
- Promoted from Assistant Manager Level 1 to Assistant Manager Level 2
Elsupermarkets – Huntington Park, CA,
- Helped customers find specific products, answered questions and offered product advice.
- Wiped down counters, machines, and maintained cleanliness during closing operations.
- Welcomed customers, offering assistance to help find necessary store items.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers with account updates, new service additions and promotional offers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maryland Bartending Academy - Glen Burnie, MD,
Mount Saint Joseph - Baltimore, MD,
- Future Business Leaders of America Member
- Dissertation on American politics - Awarded trip to Boston Writers Conference to give speech, 2015
- Honor Roll, 2015
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School Attended
- Maryland Bartending Academy
- Anne Arundel Community College
- Mount Saint Joseph
Job Titles Held:
- Bartender
- Assistant Manager
- Team Member
Degrees
- Diploma of Mixology
- Some College (No Degree)
- High School Diploma
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