Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Closed business 3-5 nights per week by locking up, cleaning, preparing for next business day and guiding guests out of establishment. Talent for calmly managing fast-paced, high-volume work with continuous demands.
Accomplishments
Won "Best of the Bay" Award for Best server and Best restaurant 2017 and 2018
Skills
Ordering Bar Supplies
Classic Cocktails
Responsible Alcohol Service
Professional Service Standards
Food and Beverage Service
Alcohol Ordering
Menu Memorization
Changing Beer Kegs
Glassware Polishing
Responsible Serving
Supply and Inventory Maintenance
Knowledge of Craft and Microbrews
Identification and Compliance
Handling Difficult Customers
Cash Handling and Management
Anticipating Guest Needs
Preparing Garnishes
Elegant Food Plating
Ability to Lift 30 Pounds
Outstanding Customer Service
Aloha POS
Mixology Techniques
High-Volume Environments
Custom Drink Preparation
Excellent with Numbers
Pre Shift Preparation
Wine Pairings
Work History
07/2021 to Current
BartenderRoyal Palm Yacht And Country Club – Boca Raton, FL,
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Helped run social media and alcohol inventory as well as booking musicians when needed
Created craft cocktails for our monthly feature drink and helped redesign the main bar menu
07/2020 to 07/2021
BartenderRunning Y Properties – Klamath Falls, OR,
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Worked service station as well as toot patio bar for my ability to work smart in a fast past environment with a great attitude.
Helped train upcoming bartenders understand our craft and how to perform with quick excellence and precision.
07/2017 to 12/2019
Server/ Wine Enthusiast The Rock Wood Fired Pizza – Vancouver, WA,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Anticipated guest needs and provided proactive service.
Determined customer preferences to suggest appropriate cocktails and increase sales.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Stayed up-to-date on menu changes to help customers make food choices.
02/2016 to 10/2019
ServerCracker Barrel – City, STATE,
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Expected in 06/2010 to to
Diploma : General Jacksonville High School - Jacksonville Illinois , GPA:
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