LiveCareer-Resume

Bartender resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. 10 years in field with strong desire to drive business success. Capable Bartender/Waitress passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Food and Beverage establishments.

Skills
  • Liquor, beer and wine knowledge
  • Knowledge of craft and microbrews
  • Menu memorization
  • Bar terminology expertise
  • Upselling techniques
  • High-volume dining
  • Knowledge of Identification regulations
  • Banquet coordination
Work History
Bartender, 02/2019 - 09/2020
Shakopee Mdewakanton Sioux Community Minneapolis, MN,
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
Bartender /Server, 01/2018 - 02/2019
Mcdonald's Phenix City, AL,
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Closed out cash register with 100% accuracy and prepared cashier report.
  • Requested official identification for 21 and over purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
Cocktail Waitress/Lead Bartender, 06/2015 - 01/2018
Hooters City, STATE,
  • Monitored guests for intoxication and immediately reported concerns to management
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Checked identification to enforce age requirement for alcoholic beverages
  • Maintained clean and organized bar area, including bar tables and chairs
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
  • Ensured superior service and efficiency at all times
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Served alcoholic and non-alcoholic beverages in bar environment
  • Communicated with guests to record orders and assess needs
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
Event Coordinator, 08/2012 - 08/2015
Masterpiece Cuisine City, STATE,
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events
  • Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
  • Streamlined event efficiencies by accurately coordinating and managing customer itineraries
  • Ensured exceptional guest experiences through attentive service
  • Engaged in suggestive selling and other sales techniques
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager
  • Assisted wait staff with timely food delivery and guest requests
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
  • Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization
Education
Bachelor of Science: Computer Science, Expected in 04/2021
-
Ashford University - San Diego, CA
GPA:

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Resume Overview

School Attended

  • Ashford University

Job Titles Held:

  • Bartender
  • Bartender /Server
  • Cocktail Waitress/Lead Bartender
  • Event Coordinator

Degrees

  • Bachelor of Science

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