LiveCareer-Resume

bartender resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced bartender with over 4 years of customer service, sales, and cocktail preparation. I have a versatile background which has equipped me with the skills I have today. I graciously and easily connect with customers that eventually, turn into great bonds and evidently great returning customers. I’ve increased sales by not only changing/selling menu items, but simply being my charismatic, and enthusiastically, hardworking self. I’m very proficient about taking notes and interpreting customer’s behaviors, mood, and body language to sustain a safe bar environment. I am new to the city from Charlotte and am ready to embark on this new journey if given the chance.

Skills
  • Bilingual Spanish and English
  • Key holder experience
  • Money handling abilities
  • Cash Handling
  • Self-motivated professional
  • Leadership skills and ability
  • Good listening skills
  • Flexible & Adaptable
  • Compassionate
  • Responsible Alcohol Service
  • Cleaning procedures
  • Food Preparation and Safety
  • Point of Sale Systems
  • Creative mixology
  • Engaging personality
  • Sales expertise
  • Highly reliable
  • Policies and procedures
  • Strategic planning
  • Basic computer support
  • Filing system management
  • Training
  • Microsoft Excel expertise
Education
Gaston College Dallas, NC Expected in 08/2017 Associate Of Applied Arts : Communications Journalism - GPA :
Hunter Huss High School Gastonia, NC Expected in 06/2017 : - GPA :
Work History
Travel + Leisure Co. - Bartender
Avon, CO, 04/2021 - 09/2021
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Improved and applied social media marketing strategies to increase patronage.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained three new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Operated efficiently in high-volume setting to prepare and serve more than eighty-five drinks per hour.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Orchestrated numerous private parties, business meetings and formal engagements.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Ymca Twin Cities - Assistant Manager, Bartender, Server
Elk River, MN, 05/2018 - 04/2021
  • Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, offering water or food to sober up, or ordering taxis or other transportation for intoxicated patrons.
  • Stocked bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Took beverage orders from serving staff or directly from patrons.
  • Cleaned bars, work areas, and tables.
  • Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Sliced and pit fruit for garnishing drinks.
  • Asked customers who become loud and obnoxious to leave, or physically remove them.
  • Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Counted money and made bank deposits.
  • Scheduled and received food and beverage deliveries, reviewed/checked off deliveries and delivery list.
  • Maintained food and equipment inventories, and kept inventory records.
  • Scheduled staff hours and assigned duties.
  • Performed some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Kept records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Organized and directed worker training programs, resolved personnel problems, hired new staff, and evaluated employee performance in dining and lodging facilities.
  • Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Arranged for equipment maintenance and repairs, and coordinated a variety of services such as waste removal and pest control.
  • Recorded the number, type, and cost of items sold to determine which items were unpopular or less profitable.
  • Greeted guests, escorted them to their seats, and presented them with menus and wine lists.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Shrunk inventory costs sixty-five% through proactive evaluation and adjustment of vendor relationships.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Guaranteed optimal beverage stock by assessing weekly inventory and collaborating with owners for corrective action planning to limit expenses.
  • Improved customer service rankings by resolving issues quickly and accurately.
Old Navy, Gap - Sales Associate
City, STATE, 08/2017 - 12/2017
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Developed, marketed and sold full range of products and support services.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Provided positive first impressions to welcome existing, new and potential customers.

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Resume Overview

School Attended

  • Gaston College
  • Hunter Huss High School

Job Titles Held:

  • Bartender
  • Assistant Manager, Bartender, Server
  • Sales Associate

Degrees

  • Associate Of Applied Arts

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