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bartender resume example with 15+ years of experience

Jessica Claire
Experienced in Hospitality and Sales
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Versatile Bartender with 15 years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.

Organized Office Administrative Assistant with 2 and a half years of hands-on experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties and reconciliations. Superior WPM typing speed and diverse software proficiency.

Skills
  • Maintaining Glassware Stock
  • Proficient in Mixology
  • Extensive Spirits Knowledge
  • Health Codes Compliance
  • Outstanding Customer Service
  • Suggestive Selling
  • Hospitality and Guest Service
  • Bar Operations and Logistics
  • Teamwork and Professionalism
  • Supply and Inventory Maintenance
  • TIPS Certified
  • Responsible Serving
  • Outgoing Personality
  • Cash and Credit Transactions
  • Excellent Judgment
  • Employee Training
  • Wine and Liquor Expertise
  • Running an organized office
  • Keeping track of Payroll Systems
  • Handling Logistical Problems
Experience
03/2021 to 07/2021
Bartender Travelcenters Of America Franklin, TN,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Completed regular bar inventories and daily requisition sheets.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Created unique cocktails for special events.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Restocked beer and liquor regularly and after special events.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in proper locations according to health code standards.
  • Monitored patron alcohol consumption to encourage safety.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Collected appetizer, entree and wine orders from patrons.
  • Advertised, marketed and recommended drink options to guests.
  • Prepared specialty drinks to support servers.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Used POS system to input orders, create checks and issue receipts.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Made alcohol and beverage orders for clients.
  • Reduced inventory losses and moved older products by creating new drink menu items.
  • Created signature beverages to increase revenue and patron loyalty.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
08/2018 to 12/2019
Bartender Shift Manager Monarch Casino Black Hawk Black Hawk, CO,
  • Supervised cleanliness of guest service areas before, during and after service.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Collected and organized daily till totals and tips.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
01/2005 to 07/2018
Bartender/Trainer Texas Roadhouse City, STATE,
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Developed skill-specific training programs to promote employee development.
  • Developed complete training programs and led training using expert learning techniques.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Documented training activities and changes to analyze program effectiveness.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Assessed training needs, using employee surveys and interviews to gather data.
  • Reviewed training delivery methods to optimize training effectiveness and costs.
  • Maintained strong knowledge of TIPS certifications, by participating in workshops, conferences and online education classes.
  • Designed and directed orientation and training programs to meet client needs.
  • Administered course content, schedules and attendance utilizing learning management system (LMS).
  • Leveraged simulations, team exercises and group discussions to increase training program engagement.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Created unique cocktails for special events.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Received cash and card payments for balances owed.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Collected appetizer, entree and wine orders from patrons.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Used POS system to input orders, create checks and issue receipts.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared and served over 120 drinks per shift in high-volume fast paced environment.
  • Reduced inventory losses and moved older products by creating new drink menu items.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
01/2007 to 07/2009
Business Division Assistant Supervisor Jefferson Community Technical College City, STATE,
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Filed paperwork and submitted reports to management.
  • Oversaw employee supervision, client satisfaction, contract management and daily work.
  • Responded to customer questions regarding products, prices, and availability.
  • Reviewed Professors requirements each semester and provided proper room assignments.
  • Answered phones, and all questions students and faculty had involving class assignments, locations and times.
  • Made sure each faculty and part time professor received the proper wages for current semester.
  • Kept and provided a positive work environment, and friendly face for anyone (faculty or student) to come to with any questions, comments, or problems.
  • Responsible for keeping the Business Division office in a clean and smooth running manner.
Education and Training
Expected in 05/2002 to to
High School Diploma:
Louisville Male High School - Louisville, KY
GPA:
Expected in to to
:
Middle Tennessee State University - Murfreesboro, TN
GPA:

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Resume Overview

School Attended

  • Louisville Male High School
  • Middle Tennessee State University

Job Titles Held:

  • Bartender
  • Bartender Shift Manager
  • Bartender/Trainer
  • Business Division Assistant Supervisor

Degrees

  • High School Diploma
  • Some College (No Degree)

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