LiveCareer-Resume

bartender resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Qualified and Experienced Bartender, Head Hostess, To-Go Ordering, Fine-Dining room and Chain Restaurant and Bar setting Food/Beverage Server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional services in Hospitality and Customer Service based Industries and Restaurant establishments.

Skills
  • Elegant food plating
  • Responsible Alcohol Service
  • Preparing Garnishes
  • Liquor, Beer and Wine Knowledge
  • Menu Memorization
  • Knowledge of Craft and Microbrews
  • Health Codes Compliance
  • Ordering Bar Supplies
  • Classic Cocktails
  • Sales
  • Cash Handling
  • Cleaning
  • Food Preparation and Safety
  • Point of Sale Systems
  • Dining Room Management
  • Attending multiple customers
  • New hire training
  • Food Running
  • Ordering Procedures
  • Group Reservations Management
  • Beverage preparation
  • Bilingual in Spanish/English
  • Inventory
  • Performance improvement
  • Staff Management
  • Hospitality service expertise
  • Reliable transportation and worker
  • Clear and effective communication
  • Sales expertise
  • Familiarity with Point of Sale Terminals
  • Team worker who is able to adapt in highly dynamic and changing situations
  • Excellent problem solving and communication skills, with a focus on customer service
  • Engaging personality
  • Aloha POS
  • Handling difficult customers
  • Cash register operation
  • Making change
  • Basic math
  • Creative mixology
  • Bar terminology
  • Dining area maintenance
  • Kitchen staff coordination
  • To-Go Order Preparation
  • Guest Seating Arrangements
  • High-Volume Dining
  • Bill Computation
  • Greeting and Seating
  • Reservation Planning
  • Scheduling
  • Service Prioritization
  • Guest Relations Management
  • Menu Presentation
  • Reservation Coordination
  • Guest service
  • Food station setup
  • Item promotion
  • Menu board art
  • Front-of-house display creation
  • Interactive communication skills
  • Food running
  • Table setting knowledge
  • Food preparation and safety
  • Impression management
  • Ordering procedures
Work History
Bartender , 04/2018 to Current
Dave & Buster's, Inc.Milpitas, CA,
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Operated efficiently in high-volume setting to prepare and serve several drinks per hour.
  • Managed $200 in cash with no losses on regular days with totals of more than $500 in revenue during special promotions or Daytona Beach/State events.
  • Set up bar for operation, obtained cash bank and stocked service bar.
Restaurant Server and Hostess , 09/2009 to 12/2014
Carrabba's Italian GrillCity, STATE,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of the restaurant dining experience.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Took information about guests' party size, led to seating, offered menus.
  • Documented reservations and communicated changes to guests using different software programs and systems.
Food and Cocktail Beverage Server, 10/2010 to 10/2012
Stonewalls RestaurantCity, STATE,
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Asked customers for feedback, solved problems, provided additional items and throughout meal.
  • Assessed square-foot restaurant and lounge according to state and federal cleanliness standards.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Checked guests' identification before serving alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.
  • Managed food resources, memorized orders and coordinated service in 30-table restaurant.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Anticipated guest needs and provided proactive service.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Maintained clean and organized bar area, including bar tables and chairs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Assisted with bartending duties during high-volume shifts.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Communicated with guests to record orders and assess needs.
  • Served alcoholic and non-alcoholic beverages in bar environment.
Education
High School Diploma: , Expected in 06/2010 to Northside High School - Roanoke, VA
GPA:
  • Received an Advanced Studies Academic Diploma
  • Awarded the Women's Captain of XC and Track Team both Junior year and Senior year
  • Member and Student of both IB League and AP Academic Programs
  • Graduated with 3.2 GPA
  • Received/Earned Academic Scholarships and a Women's Track & Field and Cross-Country Sports Scholarship to run professionally at Lees-McRae College and later at Radford University
  • Member of Spanish AP Club
Undergraduate, Undecided/Transfer Student (2-Year): Psychology, Expected in to Lees-McRae College - Banner Elk, NC,
GPA:
  • Transferred to Radford University after completing 2 years of Undergraduate education
Bachelor of Science: Psychology, Expected in to Radford University - Radford, VA
GPA:
  • Received a Track & Cross Country Collegiate D2 and D1 Level Scholarship to run professionally at Radford University
  • Received a partial Academic Scholarship to Radford University.
  • Minored in Criminal Justice
  • Member of Radford's Women's D1 Track & Field/XC Sports Team
  • Member of Spanish Club
  • Graduated with 3.0 GPA
M.D.: Law (Pre-Law), Expected in 10/2026 to Washington University in St Louis - St Louis, MO
GPA:
  • Current part-time, online Graduate school student focusing on U.S. Law and Legal Issues Studies
Associate of Applied Science: Real Estate Development, Expected in 04/2017 to Bob-Hogue School of Real Estate - St. Petersburg, FL,
GPA:

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Resume Overview

School Attended

  • Northside High School
  • Lees-McRae College
  • Radford University
  • Washington University in St Louis
  • Bob-Hogue School of Real Estate

Job Titles Held:

  • Bartender
  • Restaurant Server and Hostess
  • Food and Cocktail Beverage Server

Degrees

  • High School Diploma
  • Undergraduate, Undecided/Transfer Student (2-Year)
  • Bachelor of Science
  • M.D.
  • Associate of Applied Science

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