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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Award-winning bartender known for expert sales skills and consistent delivery of popular cocktails. Expedient drink-maker with 7 years of experience in delivering excellent service and cultivating loyal clientele. Conducts opening and closing activities, including cleaning and restocking bar. Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment.

Dedicated bartender, server, expo well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

I am completely hands on in all positions in restaurants/bars/pubs.

Serviced-focused, dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Skills
  • Responsible Alcohol Service
  • Preparing Garnishes
  • Ordering Bar Supplies
  • Menu Memorization
  • Liquor, Beer and Wine Knowledge
  • Changing Beer Kegs
  • Sales
  • Cash Handling
  • Cleaning
  • Food Preparation and Safety
  • Point of Sale Systems
  • Group Reservations Management
  • Food Running
  • Attending multiple customers
  • Hospitality service expertise
  • Highly reliable
  • Creative mixology
  • Handling difficult customers
  • Engaging personality
  • New hire training
Work History
06/2020 to 08/2020 Bartender Marriott International | Manhattan Beach, CA,
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
10/2019 to 06/2020 Housekeeper Benchmark Senior Living | Woodbridge, CT,
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Trained new employees to meet all quality and efficiency goals, boosting customer satisfaction ratings.
  • Implemented innovative step-savers, reducing average cleaning times.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Managed daily tasks with proper care and attention to specific needs.
06/2016 to 08/2018 Home Health Aide Signature Healthcare | Pensacola, FL,
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
07/2011 to 06/2016 Head Waitress Buffalo Wild Wings | City, STATE,
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education
Expected in 2011 GED | Middletown High School, Middletown, NY GPA:
Expected in | Nursing Orange County Community College, Middletown, NY GPA:

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Resume Overview

School Attended

  • Middletown High School
  • Orange County Community College

Job Titles Held:

  • Bartender
  • Housekeeper
  • Home Health Aide
  • Head Waitress

Degrees

  • GED
  • Some College (No Degree)

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